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HELP! Unwanted dealer add-ons

MJJ

Wildtrak
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Wildtrak
Send them the recent news article that showed that Napelton Ford just paid a $10 Million dollar fine to the FTC over the exact same practice.
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broncomaybenever

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Have them prove it’s actually on there. I’d suspect some dealers might say it’s on there and it’s been applied when the truth is they intend to put it on after papers are signed but with the hopes you will get excited about new vehicle and drive off without even knowing it hasnt even been applied.

Agreed. You would think there is a work order of some kind. My dealer added on $650 interior protection. By the way it was on a 2DR BD. What is there to protect? I asked for the work order or some proof something was actually done or some product was applied. They couldn't provide that. Since I took a loan on the car the rebate goes back to the bank. Have not seen it yet but it can take a few weeks or so I am told. Crossing my fingers as I am for the OP. The contracts on sealers etc. are non refundable since they applied " something". You should at least know what it is.
 

Neps

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Packing Extra Items Into Vehicle Purchase/Lease Contracts
This is one of the oldest tricks in the book for car dealers because it is so simple. Some unscrupulous car dealers simply insert charges for extra items into vehicle purchase or lease contracts without the customer’s consent. Since these contracts are complex and difficult for many non-lawyers to understand, many people simply don’t notice.

Anti-Packing Provisions in California’s Car Buyer’s Bill of Rights
Payment packing became a little harder for car salesman on July 1, 2006, when the legislature in Sacramento enacted California’s Car Buyer’s Bill of Rights. One of the many provisions in the Car Buyer’s Bill of Rights is California Vehicle Code Section 11713.19, which states that car dealers must obtain their customers’ consent prior to including any charges for optional items in purchase or lease contracts. In other words, it is not enough for a car salesman to claim that a consumer agreed to buy optional items by signing the contract – the Car Buyer’s Bill of Rights requires that the consumer agree before the charge is even written into the contract.

A related provision of the Car Buyer’s Bill of Rights requires that prior to obtaining a consumer’s signature on a purchase or lease contract, a dealership must first present the consumer with and get his or her signature on a separate form that lists all of the optional items included in the purchase contract, itemizes their costs, and states what the difference would be in the customer’s monthly payments with and without the optional items.

False Claims by Dealers That Buyers NEED to Purchase Optional Items
Partly because packing became harder in 2006, car dealers developed s similar version of this scam in which the car salesman tells the consumer that he or she NEEDS to buy certain optional items in order for a lender to finance the transaction. As it turns out, this could almost never be true. As a general matter, lenders never require the purchase of extra items as a condition of financing because if they did state and federal credit disclosure rules would treat the cost of such items as “finance charges,” they would have to be expressly disclosed as finance charges in the contract, and the A.P.R. stated in the contract would have to be adjusted upward to account for them. Lenders universally desire to avoid these types of headaches. Accordingly, if a dealer tells you that optional items are required, you should be immediately on guard.

If you have been a victim of either form of packing, you should contact an attorney who specializes auto fraud.
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