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HELP! Unwanted dealer add-ons
- Thread starter notacollege
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- Ken
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To me that means they are slime ball dealer and wouldn’t trust they did anything. Did they in fact do anything coating wise. If ceramic outside it should have been paint corrected first. When I prepped my bronco I found no less than 20 imperfections that should not be ceramic coated over. You can’t just wipe the stuff on and be like here it’s done. I don’t believe for a second a dealer would put a ceramic coating on properly as it take hours if not a day or two of preparation to properly do a ceramic Coating. Dealers don’t want to spend a dime extra for anything.
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It's pretty sad that we have to become experts in consumer advocacy laws to not get taken advantage of. The amount of time spent and stress endured during this whole process has me hoping it's all worth it.
I'm in a position where I absolutely need a new vehicle so the benefit impact will be felt immediately. But if I didn't need a car but was in the market for a new toy essentially, It would be more trouble than it's worth.
Good luck OP. If that happened to me now, I would probably try to elevate it up to the owner of the dealership stating that my order does not include add-ons and the money spent on the coating is the dealers loss. If that doesn't work I would ask for proof that it was applied, then follow a similar path as @Bobby_Boulevard.
I'm in a position where I absolutely need a new vehicle so the benefit impact will be felt immediately. But if I didn't need a car but was in the market for a new toy essentially, It would be more trouble than it's worth.
Good luck OP. If that happened to me now, I would probably try to elevate it up to the owner of the dealership stating that my order does not include add-ons and the money spent on the coating is the dealers loss. If that doesn't work I would ask for proof that it was applied, then follow a similar path as @Bobby_Boulevard.
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I've read countless posts of so many members getting screwed by their dealers, and it sucks!! I dealt with a deceitful dealer in 1994 and had my issue resolved, but not before I threatened with bringing in a news crew.
I changed dealers, and I've been dealing with them and the same salesman since 1996. They've ALWAYS treated my family in a first-class manner. I wish the best of luck to everyone who has had to deal with these crooked clowns.
I changed dealers, and I've been dealing with them and the same salesman since 1996. They've ALWAYS treated my family in a first-class manner. I wish the best of luck to everyone who has had to deal with these crooked clowns.
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I did this exactly. They hit with with a $5,000 ADM. I lit them up on the Ford survey that I got a few days later. I got a call from the dealer owner about 45 minutes after I hit send. They sent me a check for the $5K plus tax.
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That will not work btw. Disputing a charge will not absolve you from items you received and signed for.
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I was very clear with my dealer that I didn't want any of the add-ons, so they didn't perform any of them. Instead they charged me for them anyway, then told me that they didn't. They were even itemized on my finance statement, and the finance guy STILL told me I wasn't being charged. It's like they just lie out of habit. Even after I highlighted the charges he denied that I was being charged for those things. I spent almost three hours in finance over it.
OP is being forced to buy stuff he doesn't want on his order, I bet that would come into play, it's blackmailing the buyer!
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Just moore shady dealer bullshit! I bought my Bronco from The Ford Store in Morgan Hill no BS and sold at MSRP! Sorry you have to deal with this.
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Be sure to get the document from whomever applied the interior and exterior treatments that confirms it was applied and explains their associated warranty.
On the positive side, I chose to have this treatment package on my Badlands, particularly the ceramic paint treatment & rust proofing. It does make a difference in appearance and keeping the vehicle clean. I wouldn’t have purchased the interior treatment but it was a package deal and was cheaper than buying the treatments individually.
On the downside, my dealer (whom is awesome and offered this as an option) charged me $695 which included ceramic paint treatment, interior treatment, and exterior underside rust preventative treatment. Your dealer seems to be hosing you on the price regardless of it’s worth.
On the positive side, I chose to have this treatment package on my Badlands, particularly the ceramic paint treatment & rust proofing. It does make a difference in appearance and keeping the vehicle clean. I wouldn’t have purchased the interior treatment but it was a package deal and was cheaper than buying the treatments individually.
On the downside, my dealer (whom is awesome and offered this as an option) charged me $695 which included ceramic paint treatment, interior treatment, and exterior underside rust preventative treatment. Your dealer seems to be hosing you on the price regardless of it’s worth.
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Then his recourse is to walk. Not to ACCEPT the terms they presented and then dispute the charge later. He will 100% not win a dispute.
You do realize that these are our broncos, if it wasn't for us pre-ordereding and putting down a deposit, the dealer wouldn't have a Bronco to sell! We as people need to quit rolling over and getting screwed! Fight for what's right...
One of many problems that is the world we live in today...
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Not accurate. It's not yours until you sign the papers on your accepted deal. It's Fords and then it's the dealers. The dealer can sell it to you and at that point it's yours. Not 1 minute before.
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Several people have had this done.
One suggestion - if you haven't taken delivery - is to specify that you want it AS IT CAME OFF THE TRUCK - plastic on the seats and all (just let them put gas in it - lol - $50 back in your pocket). You can PDI it yourself and then will avoid them trying to charge for all these mystical enhancements like AIR in the tires (the air we breathe is already 78% Nitrogen) and clear coat protector (wax) and Scotch Guard ($8). That's just how they make more money - other than the OBVIOUS ADM so many have had to absorb. It's slimy, but that's just how they operate.
One suggestion - if you haven't taken delivery - is to specify that you want it AS IT CAME OFF THE TRUCK - plastic on the seats and all (just let them put gas in it - lol - $50 back in your pocket). You can PDI it yourself and then will avoid them trying to charge for all these mystical enhancements like AIR in the tires (the air we breathe is already 78% Nitrogen) and clear coat protector (wax) and Scotch Guard ($8). That's just how they make more money - other than the OBVIOUS ADM so many have had to absorb. It's slimy, but that's just how they operate.
You and I both know that is not how Ford wanted these orders to go, they were ours from the moment we put that $100 down on the pre order. Ford communicated directly with us via emails, sent us pictures of our Bronco's coming off the assembly line, etc. Again, pre order Bronco's would never be going to a dealer without our pre orders, period!
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