I Got an E-Mail from Ford… I Have No Idea What It Means…

[First BaseMan]

Same thing happened to me. Emailed my dealer and was told nothing has changed, still a waiting game, 8-10 months before I can expect my Bronco.

Yep, same here. I figured it was a ford.com issue not an issue with my dealer, but thought I'd ask because something was different, and every time something is different a tiny part of my brain hopes that means something good is happening.

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[Firefight911]

That’s what it feels like to me, however, I didn’t know why they would delay the order for about 50 days.

Emails are very well documented as being behind, if at all. More importantly, do you have your copy of the WBDO showing the order? That is your confirmation that your order is in and also as to when it was placed.

 

[Blackcat]

Does it really matter when the dealer submitted the order? Honestly? Maybe, must maybe, if you had a Day 1 reservation it MIGHT matter.

 

[Marauder]

Emails are very well documented as being behind, if at all. More importantly, do you have your copy of the WBDO showing the order? That is your confirmation that your order is in and also as to when it was placed.

I don’t know what that acronym is, but I had previously seen the order status “Accepted by Dealer” through the backdoor link. So, when I got this e-mail, I wasn’t certain what it meant.

Most likely, a cron job was reactivated via server reset not noticed because of the holidays and the thus updated because of return to work after the new year.

 

[Marauder]

Does it really matter when the dealer submitted the order? Honestly? Maybe, must maybe, if you had a Day 1 reservation it MIGHT matter.

I do. See my signature.

 

[Red_blazer]

I don’t know what that acronym is, but I had previously seen the order status “Accepted by Dealer” through the backdoor link. So, when I got this e-mail, I wasn’t certain what it meant.

Most likely, a cron job was reactivated via server reset not noticed because of the holidays and the thus updated because of return to work after the new year.

I’m not sure how comforting this is or not, but, I got one this morning at 2am after receiving one when I reordered in October.

 

[Marauder]

I’m not sure how comforting this is or not, but, I got one this morning at 2am after receiving one when I reordered in October.

I appreciate you sharing that. It does make me feel better. I can cross off the idea that my dealer is incompetent

 

[blsbikes2]

I'm no expert but it looks like the dealer sat on your order through the end of last year and just placed it yesterday. I had to resubmit my order and did so on 10/13/21 and found out later that the dealer didn't process until 11/17/21.

I think you are right. I had to redo my order(2021 to 2022) in October and 1 day later I got the confirmation e-mail from FORD, not months later. I think this dealer was trying to play a numbers game and held the order. Sounds like a lot of crappy dealers out there. So far mine has played it straight. It is a big high volume dealer so I don't think they try to squeeze every penny they can out of each sale.

 

[Red_blazer]

I appreciate you sharing that. It does make me feel better. I can cross off the idea that my dealer is incompetent

That sounds strongly like a laugh to keep from crying situation but glad to help!

 

[LOSTXGOLD]

Log into your account - It should show you the order date.

 

[choppersean]

I saw something similar and it made me panic. I contacted my dealer and said, "WTF?!?!" They got back to me and said it must be a Ford website issue/error. They sent me a print-out of my order to show that all the final details we talked about back in October were in the system as we agreed to. I trust the dealer's system details far more than what I trust from the issues I have seen on Ford's website. With all the BS back-door order problems we have all seen this week, I think it is just a technical glitch on what we are seeing and have access to.

 

[sniffHound]

Go cancel your order because they sat on it. Order somewhere else and I would hire a lawyer to make sure they cancel it. One less in the hopper.

 

[sniffHound]

No reservation no info on Fors account. Geez.

Log into your account - It should show you the order date.

 

[LABlueBronco]

I ordered mine on Dec 10th, watched the WBDO screen, printed my build summary, with order number. Didn't receive email and next morning called dealer. WBDO didn't save my address, so ford never accepted the order. Submitted it again and got that email 20 minutes later. If you don't have that email, dealer told me that your order hasn't been accepted.

 

[LOSTXGOLD]

No reservation no info on Fors account. Geez.

What’s Fors? Geez

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