- First Name
- David
- Joined
- Jan 19, 2022
- Threads
- 5
- Messages
- 27
- Reaction score
- 60
- Location
- Southern Maryland
- Vehicle(s)
- 2018 Explorer, 2011 F350 D
- Your Bronco Model
- Badlands
- Thread starter
- #1
Well, 262 miles on my Bronco and figured out the misfire. Scanner said misfire on #1 cylinder so i did switch the #1 and #3 coil packs and the miss continued but did not change to #3. I had it towed to the dealer and hoped for the best, a spark plug at best or an injector at worst.
The following day I went to the dealer, I prefer face to face, and was informed it was a spark plug..... the ground electrode broke off and shredded the cylinder, piston top and head.
They ran a camera through the spark plug hole and found out what happened. The spark plug ground electrode had a clean burn line about 1/2 way through the thickness of the electrode, looks like it had a hairline crack and the heat caused it to break off (it did not break at the weld).
My salesman was all over it, looking into ways to get me taken care of and to speed up the process, the service guy was awesome as well looking for ways to get my Bronco back to me faster. They all bent over backwards to help me and got me a loaner car with 49 miles on it.
Thanks Donald and Aaron at Waldorf Ford, they definitely made this difficult day bearable.
Freak thing, not a mechanical failure due to shoddy work or poor design.... just a freak thing so there is no one to be upset with.
Not the dealerships fault and not the service manager or salesmans fault and not Ford's fault... no sense taking it out on them, staying positive and waiting on my new engine!
Unlike waiting for it to arrive I can at least go look at it and sit in it if I want.... lol
The following day I went to the dealer, I prefer face to face, and was informed it was a spark plug..... the ground electrode broke off and shredded the cylinder, piston top and head.
They ran a camera through the spark plug hole and found out what happened. The spark plug ground electrode had a clean burn line about 1/2 way through the thickness of the electrode, looks like it had a hairline crack and the heat caused it to break off (it did not break at the weld).
My salesman was all over it, looking into ways to get me taken care of and to speed up the process, the service guy was awesome as well looking for ways to get my Bronco back to me faster. They all bent over backwards to help me and got me a loaner car with 49 miles on it.
Thanks Donald and Aaron at Waldorf Ford, they definitely made this difficult day bearable.
Freak thing, not a mechanical failure due to shoddy work or poor design.... just a freak thing so there is no one to be upset with.
Not the dealerships fault and not the service manager or salesmans fault and not Ford's fault... no sense taking it out on them, staying positive and waiting on my new engine!
Unlike waiting for it to arrive I can at least go look at it and sit in it if I want.... lol
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