Multiple errors, critical systems failure while driving.

[bf4445]

I had something very similar to this at like 10 miles on my new 2023, ended up being the entire engine wiring harness that needed replaced. Took a good month for Ford to figure out.

any mice around?

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[dblev]

As promised, here is an update and it is not pretty. Note, the Bronco has been at the dealership for about 8 weeks.
Ford has been unable to find the reasoning on why my vehicle will throw multiple error codes and going to limp mode. They've done some exploratory part repairs, replacing the pedal assembly and throttle body. The issue persist. They thought it could have been a loose wire somewhere and have looked for that, etc with no dice. They are now telling me they need to replace the PCM and the engine wiring harness.

Basically they don't know what's wrong, so they are throwing a hail Mary by replacing those two items which will of course fix pretty much any electrical issue. What angers me the most now is that it has taken so long to get to this point. I've been very patient but it's getting ridiculous. I'm $1,500 in the hole for a rental car and they're quoting me $6,600 for this final repair.

You may wonder why the powertrain warranty or Ford ESP is not covering this, will let me tell you. They are claiming that because I have a third party device installed (pedal Commander) that the warranty will not cover the repair. I fairly certain that they're using it as a scapegoat they don't have to cover it. You can't blame the pedal Commander for causing an issue that you can't even diagnose.
I have been sickened by the Porter level of service and care I received. Earlier they stated that they would run the pedal assembly and throttle body under warranty, but now they're claiming that they're just comping those, not running them under warranty. The timing of this is very convenient now that there's a very expensive repair coming. This whole thing has been a mess and I am seriously considering seeking legal counsel.
I believe that the Magnuson-Moss Warranty Act will play to my advantage here because It states that you can't for the warranty simply because of a third party device. If you do, you must be able to specifically inform the customer how that item caused damage. When I asked that question directly to the service manager, his reply was, " we believe that it altered the manufacturer original state of the vehicle".

** Hindsight is 20/20. I never thought to remove the pedal Commander before taking it to Ford which would have avoided this entire warranty issue because they would not have been able to detect it. I didn't think about it because they had been on for so long it never crossed my mind.

Any thoughts, suggestions, etc are welcomed and appreciated

 

[SierraBronco]

As promised, here is an update and it is not pretty. Note, the Bronco has been at the dealership for about 8 weeks.
Ford has been unable to find the reasoning on why my vehicle will throw multiple error codes and going to limp mode. They've done some exploratory part repairs, replacing the pedal assembly and throttle body. The issue persist. They thought it could have been a loose wire somewhere and have looked for that, etc with no dice. They are now telling me they need to replace the PCM and the engine wiring harness.

Basically they don't know what's wrong, so they are throwing a hail Mary by replacing those two items which will of course fix pretty much any electrical issue. What angers me the most now is that it has taken so long to get to this point. I've been very patient but it's getting ridiculous. I'm $1,500 in the hole for a rental car and they're quoting me $6,600 for this final repair.

You may wonder why the powertrain warranty or Ford ESP is not covering this, will let me tell you. They are claiming that because I have a third party device installed (pedal Commander) that the warranty will not cover the repair. I fairly certain that they're using it as a scapegoat they don't have to cover it. You can't blame the pedal Commander for causing an issue that you can't even diagnose.
I have been sickened by the Porter level of service and care I received. Earlier they stated that they would run the pedal assembly and throttle body under warranty, but now they're claiming that they're just comping those, not running them under warranty. The timing of this is very convenient now that there's a very expensive repair coming. This whole thing has been a mess and I am seriously considering seeking legal counsel.
I believe that the Magnuson-Moss Warranty Act will play to my advantage here because It states that you can't for the warranty simply because of a third party device. If you do, you must be able to specifically inform the customer how that item caused damage. When I asked that question directly to the service manager, his reply was, " we believe that it altered the manufacturer original state of the vehicle".

** Hindsight is 20/20. I never thought to remove the pedal Commander before taking it to Ford which would have avoided this entire warranty issue because they would not have been able to detect it. I didn't think about it because they had been on for so long it never crossed my mind.

Any thoughts, suggestions, etc are welcomed and appreciated

Man. Sorry to hear about this. I may have replied to the thread already but this sounds like the exact problem our 2022 was having. Very intermittent with no explanation on why it was occurring. Got so bad that Forscan could no longer find the PCM when iniializing. Also couldn’t clear the codes between AWD and ABS module. It’s the dealers problem now. They have all the time they want to diagnose the problem. As of today they’ve had it a few weeks and haven’t touched it. I did ask them to keep me updated on anything they end up finding.

Hope your ride gets sorted out. I don’t believe we’re the only ones with the problem. They’ve already made their decision on the power commander, but who knows. Maybe they’ll come around knowing it’s not an isolated issue.

 

[dblev]

Man. Sorry to hear about this. I may have replied to the thread already but this sounds like the exact problem our 2022 was having. Very intermittent with no explanation on why it was occurring. Got so bad that Forscan could no longer find the PCM when iniializing. Also couldn’t clear the codes between AWD and ABS module. It’s the dealers problem now. They have all the time they want to diagnose the problem. As of today they’ve had it a few weeks and haven’t touched it. I did ask them to keep me updated on anything they end up finding.

Hope your ride gets sorted out. I don’t believe we’re the only ones with the problem. They’ve already made their decision on the power commander, but who knows. Maybe they’ll come around knowing it’s not an isolated issue.

I appreciate your reply. Yeah I hate that they could just hold on to a vehicle and work on it when they want. I do think they owe the customer more attention when you make an appointment. Jenkins & Wynne Ford, here in Clarksville, TN apparently gets like 40 vehicles per day into service. So clearly they don't work on a vehicle until it is repaired, unless it is a simple repair. I've felt like my repair has been on the back burner the entire time.
Twice they ordered parts and it took a long time for them to work on it after that. I inquired and they mentioned that it takes up to 10 business days to receive parts from their main distributor. I'm thinking, what?! On Amazon I can get almost everything in a day or two, yet a company as large as Ford doesn't have a better supply chain system? Craziness

 

[SierraBronco]

I appreciate your reply. Yeah I hate that they could just hold on to a vehicle and work on it when they want. I do think they owe the customer more attention when you make an appointment. Jenkins & Wynne Ford, here in Clarksville, TN apparently gets like 40 vehicles per day into service. So clearly they don't work on a vehicle until it is repaired, unless it is a simple repair. I've felt like my repair has been on the back burner the entire time.
Twice they ordered parts and it took a long time for them to work on it after that. I inquired and they mentioned that it takes up to 10 business days to receive parts from their main distributor. I'm thinking, what?! On Amazon I can get almost everything in a day or two, yet a company as large as Ford doesn't have a better supply chain system? Craziness

Heck, whenever the dealer orders OEM parts for us it’s considered a long wait if it takes more than a day. And they don’t charge us shipping. Small town too. That’s very peculiar, at least for us.

 

[bf4445]

Heck, whenever the dealer orders OEM parts for us it’s considered a long wait if it takes more than a day. And they don’t charge us shipping. Small town too. That’s very peculiar, at least for us.

Sounds to me like the dealers above that take forever are no blank kity blaNK GOOD! iF IT WERE MY CAR I WOULD TAKE IT TO ANOTHER DEALER BUT FIRST I WOULD GET ON THE PHONE AND FIND ONE THAT IS WILLING TO GET HER DONE THEN HAVE IT TOWED IF NECESSARY. Opps, sorry for the cap lock key i had no intention to shout

 

[SierraBronco]

Sounds to me like the dealers above that take forever are no blank kity blaNK GOOD! iF IT WERE MY CAR I WOULD TAKE IT TO ANOTHER DEALER BUT FIRST I WOULD GET ON THE PHONE AND FIND ONE THAT IS WILLING TO GET HER DONE THEN HAVE IT TOWED IF NECESSARY. Opps, sorry for the cap lock key i had no intention to shout

**arms outstretched for protection**

The shitty part is if they can’t recreate the problem, that makes it difficult to diagnose. But to blame it on power commander is kinda weak. All it does is replicate pushing on the pedal harder, no?

As far as logistics there must be a hub or huge dealer in Denver or something because seriously it’s almost always the next day. With some exceptions, of course.

 

[Brian_B]

I mean, if you remove the pedal commander and the problem goes away - I'd say the dealer would have a good claim saying this. We all know that isn't the case though.

There are a lot of Broncos (and other vehicles) with pedal commanders installed, and they don't universally cause this issue... so. Good chance the dealership just thinks a warranty claim would get rejected because of it, so they aren't even trying.

Yeah, a weak excuse. I don't think M-M covers you like you think it does, but the burden of proof for denial of a warranty claim on aftermarket parts is on the manufacturer (via the dealer), if you can bring a lawyer to the table to hold their feet to the fire.

But be prepared to spend more on the lawyer than your repair is currently being quoted.

 

[dblev]

True, but the Magnuson-Moss Act states that manufacturer must cover legal fees

 

[dblev]

So I promised to follow up on this post and after my Bronco sitting at a Ford dealership for 90 days, I am finally picking it up today...sigh.

Basically, Ford never was able to give me a diagnosis to what was causing all of the critical failures and idle mode. They did a lot of exploratory parts replacements, took their sweet time, scratch their heads, and scratch their butts. They escalated and had a Ford engineer come out, 1 month later and it's finally repaired.
- First they replaced the pedal assembly. When that didn't work they replaced the throttle body...
- then they pulled off the big guns and replaced the PCM and engine wiring harness. They were confident this would fix any electrical issue. Not so much
-Next, They replaced the other engine wire harness. Everything look like it was good from there but about every 10 times they drove it. Another check engine light code would come back and I had to do with their programming of the PCM.
- finally, an engineer had them change the fuel pump and crank position sensor and it finally is repaired!

Soooo, the worst part is that they are refusing to honor their powertrain warranty and Ford's ESP for these repairs that all should be covered under those warranties. Why? For no other reason than the fact that I had The Pedal Commander installed on the vehicle . The Pedal Commander that was not even powered on or at all relevant to the unknown powertrain or electrical issue. They're going to cover most of these repairs but when it hit me with $6,600 PCM wire harness bill. This has led me to the better Business bureau arbitration which Ford has set up.

I'm in the middle of that process but have a very strong case with ample evidence and I'm almost certain that they will end up reimbursing me for almost all of these repairs plus my nearly $4,000 in rental car fees. So I'm picking up my two-door, lightning blue first edition and I am trading it in today for a new Bronco. Sad huh because it's the pretty bad A Bronco, and in fact, the rarest Gen6 Bronco (under 30 Two-Door lightning blue first editions made). I'm trading it in because for all I know, I'll be driving a stick of dynamite with a short fuse. Took them so long to figure out what was wrong with their own vehicle that Lord knows what will happen next.
Hopefully by the end of the day today, I'll be driving a 24 Heritage Limited two-door. I'm pretty excited, because it's been a long, stressful journey.
One thing I will not do however is give up, I am sticking out to Ford through arbitration.

 

[Dral97]

So I promised to follow up on this post and after my Bronco sitting at a Ford dealership for 90 days, I am finally picking it up today...sigh.

Basically, Ford never was able to give me a diagnosis to what was causing all of the critical failures and idle mode. They did a lot of exploratory parts replacements, took their sweet time, scratch their heads, and scratch their butts. They escalated and had a Ford engineer come out, 1 month later and it's finally repaired.
- First they replaced the pedal assembly. When that didn't work they replaced the throttle body...
- then they pulled off the big guns and replaced the PCM and engine wiring harness. They were confident this would fix any electrical issue. Not so much
-Next, They replaced the other engine wire harness. Everything look like it was good from there but about every 10 times they drove it. Another check engine light code would come back and I had to do with their programming of the PCM.
- finally, an engineer had them change the fuel pump and crank position sensor and it finally is repaired!

Soooo, the worst part is that they are refusing to honor their powertrain warranty and Ford's ESP for these repairs that all should be covered under those warranties. Why? For no other reason than the fact that I had The Pedal Commander installed on the vehicle . The Pedal Commander that was not even powered on or at all relevant to the unknown powertrain or electrical issue. They're going to cover most of these repairs but when it hit me with $6,600 PCM wire harness bill. This has led me to the better Business bureau arbitration which Ford has set up.

I'm in the middle of that process but have a very strong case with ample evidence and I'm almost certain that they will end up reimbursing me for almost all of these repairs plus my nearly $4,000 in rental car fees. So I'm picking up my two-door, lightning blue first edition and I am trading it in today for a new Bronco. Sad huh because it's the pretty bad A Bronco, and in fact, the rarest Gen6 Bronco (under 30 Two-Door lightning blue first editions made). I'm trading it in because for all I know, I'll be driving a stick of dynamite with a short fuse. Took them so long to figure out what was wrong with their own vehicle that Lord knows what will happen next.
Hopefully by the end of the day today, I'll be driving a 24 Heritage Limited two-door. I'm pretty excited, because it's been a long, stressful journey.
One thing I will not do however is give up, I am sticking out to Ford through arbitration.

This is interesting. This happened to me (Also a FE) twice within the same week earlier in the summer. It happened in my driveway the first time. The second time I was at speed on the highway. I don't remember all the codes, but everything happened so quickly and I was more concerned that i was in the left lane and lost my gas pedal. Same thing as you. I got it to the side. Turned it off. Turned it back on with no problems and drove off.

I decided if it happened a third time I would take it in. It never did. Fast forward, I got the letter about the fuel pump recall. No solution yet (still waiting like everyone else with the recall), but I wondered if it had something to do with the pump. It's interesting that at least part of the repair to resolve it for you was replacing your fuel pump.

Anyway, sorry about money part. Hopefully you get somewhere with Ford on that.

 

[GToddC5]

I've been complaining about this for years, and oddly happy it's not just mine. I guess we can form a Limp Mode Squad now lol.

Mine will be fine for a while, but then act up after an OTA update - always. Mine seems to occur during a throttle situation when I'm trying to get through a turn quickly or pass a slow moving idiot. There's no shortage of idiots on my way to work, so often it happens in the exact same places. After maybe a tank of fuel after the last OTA, it'll be fine until the next one. I haven't taken it to the dealer or of fear of them tearing it apart and not getting my Bronco back for weeks.

Depending where I am, I'll pull over, shut off, fake getting out, fake getting in, wait a little bit and restart. Usually guess away unless I'm impatient.

 

[dblev]

This is interesting. This happened to me (Also a FE) twice within the same week earlier in the summer. It happened in my driveway the first time. The second time I was at speed on the highway. I don't remember all the codes, but everything happened so quickly and I was more concerned that i was in the left lane and lost my gas pedal. Same thing as you. I got it to the side. Turned it off. Turned it back on with no problems and drove off.

I decided if it happened a third time I would take it in. It never did. Fast forward, I got the letter about the fuel pump recall. No solution yet (still waiting like everyone else with the recall), but I wondered if it had something to do with the pump. It's interesting that at least part of the repair to resolve it for you was replacing your fuel pump.

Anyway, sorry about money part. Hopefully you get somewhere with Ford on that.

Interesting. It most likely is linked to the fuel pump and ironically after crap tons of parts replacements it ended up being a fuel pump that stopped all of the errors that was receiving.
I'm just mad that they arbitrarily tried to blame an aftermarket device which physically could not have caused the damage they claim it did. Thankfully due to lemon laws (Magnuson Moss Warranty Act), They will have to prove, with direct evidence that The Pedal Commander caused XYZ damage, in order to deny my warranty claim. It pisses me off how Ford and other manufacturers will often arbitrarily deny warranty claims that should be valid, assuming that people will not fight it.
Good luck to you and definitely get that fixed!

 

[GToddC5]

This is interesting. This happened to me (Also a FE) twice within the same week earlier in the summer. It happened in my driveway the first time. The second time I was at speed on the highway. I don't remember all the codes, but everything happened so quickly and I was more concerned that i was in the left lane and lost my gas pedal. Same thing as you. I got it to the side. Turned it off. Turned it back on with no problems and drove off.

I decided if it happened a third time I would take it in. It never did. Fast forward, I got the letter about the fuel pump recall. No solution yet (still waiting like everyone else with the recall), but I wondered if it had something to do with the pump. It's interesting that at least part of the repair to resolve it for you was replacing your fuel pump.

Anyway, sorry about money part. Hopefully you get somewhere with Ford on that.

I'm also thinking it might be the fuel pump, so I'll wait for the recall parts

 

[dblev]

I've been complaining about this for years, and oddly happy it's not just mine. I guess we can form a Limp Mode Squad now lol.

Mine will be fine for a while, but then act up after an OTA update - always. Mine seems to occur during a throttle situation when I'm trying to get through a turn quickly or pass a slow moving idiot. There's no shortage of idiots on my way to work, so often it happens in the exact same places. After maybe a tank of fuel after the last OTA, it'll be fine until the next one. I haven't taken it to the dealer or of fear of them tearing it apart and not getting my Bronco back for weeks.

Depending where I am, I'll pull over, shut off, fake getting out, fake getting in, wait a little bit and restart. Usually guess away unless I'm impatient.

Wow sounds just like what happens to me. Keep an eye out for any recall related to a fuel pump and get that taken care of!

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