- First Name
- Tom
- Joined
- Feb 14, 2021
- Threads
- 0
- Messages
- 2
- Reaction score
- 0
- Location
- Peoria, IL
- Vehicle(s)
- 2014 Subaru Forester
- Your Bronco Model
- Big Bend
I think some dealerships are not receiving the same level of support from Ford that others are. Maybe it's based on dealer size or region (Ford rep knowledge). I have day 1 reservation, and I placed my order this week. When I check my status, it shows an order for my original Base reservation and not my Big Bend order.
When I emailed the dealership, I got this response:
"I just talked to my Ford manager and he said every order has been like that so far with the way Ford is having us place the orders. He has to push the reservation first then he will get the actual order sent off. So once he gets confirmation for the reservation push then he will start building it the way you want and you will get another update with the correct build."
I don't think there's anything nefarious going on. It sounds like there is some commonality with the process at different dealerships. However, if things haven't updated by early March, I will certainly pursue things more aggressively.
When I emailed the dealership, I got this response:
"I just talked to my Ford manager and he said every order has been like that so far with the way Ford is having us place the orders. He has to push the reservation first then he will get the actual order sent off. So once he gets confirmation for the reservation push then he will start building it the way you want and you will get another update with the correct build."
I don't think there's anything nefarious going on. It sounds like there is some commonality with the process at different dealerships. However, if things haven't updated by early March, I will certainly pursue things more aggressively.
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