Poor customer service at dealer’s service department.

[Badmommallama]

Not every dealership is bad. The Mercedes dealership I’ve been dealing with for 30+ years is fantastic - both buying and service experience. But these unicorn dealerships are hard to find. Have yet to find a trustworthy Ford dealer in my area.

Most Mercedes dealers are pretty darn good! I had the best service ever at mine. It’s the only reason I kept buying them. Broken down, no problem, we’ll upgrade you until we can get yours back to you. Free car wash at service and also M-S, you could drive up and get a free car wash if you purchased there. Knock on wood I have been lucky with the Ford dealer closest to me that is servicing my car.

Sponsored

 

[Tricky Mike]

My dealer's service dept is a trainwreck. Months of waiting to even be seen and they've lied to my face several times. I'm stuck there though without driving waaay out of my way.