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Poor customer service at dealer’s service department.

Badmommallama

Badlands
Well-Known Member
First Name
Candice
Joined
Mar 15, 2021
Threads
1
Messages
190
Reaction score
392
Location
Auburn, AL
Vehicle(s)
2020 Mercedes GLB
Your Bronco Model
Badlands
Clubs
 
Not every dealership is bad. The Mercedes dealership I’ve been dealing with for 30+ years is fantastic - both buying and service experience. But these unicorn dealerships are hard to find. Have yet to find a trustworthy Ford dealer in my area.
Most Mercedes dealers are pretty darn good! I had the best service ever at mine. It’s the only reason I kept buying them. Broken down, no problem, we’ll upgrade you until we can get yours back to you. Free car wash at service and also M-S, you could drive up and get a free car wash if you purchased there. Knock on wood I have been lucky with the Ford dealer closest to me that is servicing my car.
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Tricky Mike

Badlands
Well-Known Member
First Name
Mike
Joined
Jun 26, 2023
Threads
10
Messages
1,039
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Location
USA
Vehicle(s)
21 Bronco
Your Bronco Model
Badlands
Clubs
 
My dealer's service dept is a trainwreck. Months of waiting to even be seen and they've lied to my face several times. I'm stuck there though without driving waaay out of my way.
 
 



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