PRIORITY CODE 99 WITHOUT MY PERMISSION!! I'M PISSED!!

[Moya7]

I just wanted a chance

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[NatureMan]

I dont see it that way. If my roof leaks or honeycombs it will be under warranty and an easy fix.

 

[Moya7]

And I’m not afraid to admit it’s one of my favorite films, well comedies.

 

[BlueBronco]

I have not heard of the Bronco Marketing department being able to change a customers priority code. That doesn't make sense to me and sounds like customer service was just doing as scripted which is to pass all Bronco bucks to the marketing department.

The dealer can absolutely change it. My nephew was a priority 99 Mansquatch holdout and flipped to a non-Squatch BL, so he had our dealership change it. This was yesterday afternoon.

 

[Stu baby]

My question is can a dealer change your priority code without you knowing about it ? Or would you get an update if they did

 

[AZ_Liberty]

My understanding is:
Dealer cannot change it directly. Dealer has to call Region and have Region change it.

Once Region changes it, it should show up as per BlueBronco's pic above.

 

[ttboy]

My question is can a dealer change your priority code without you knowing about it ? Or would you get an update if they did

I think they can by what blue is saying but I am gonna call bronco marketing on Monday anyway and see what they say.

 

[Angel Hair 73]

Same happened to my order- I switched to a soft top and noticed I went from a 19 to 99 priority code. I’m not sure when this happened, but my salesman and the manager claim it must have happened because I switched and that they didn’t know how or if they could change it. Still waiting to hear an actual answer, because I want it changed. They don’t seem to know what they are doing.

 

[ex_nyer]

I have not heard of the Bronco Marketing department being able to change a customers priority code. That doesn't make sense to me and sounds like customer service was just doing as scripted which is to pass all Bronco bucks to the marketing department.

The dealer can absolutely change it. My nephew was a priority 99 Mansquatch holdout and flipped to a non-Squatch BL, so he had our dealership change it. This was yesterday afternoon.

Is this report only available from the dealer? I have not seen anything like this. The only thing I have received is an email from FORD confirming my order.

And I did just receive a very large envelope from FORD that appears to be a posted and other printed material.

 

[ttboy]

Same happened to my order- I switched to a soft top and noticed I went from a 19 to 99 priority code. I’m not sure when this happened, but my salesman and the manager claim it must have happened because I switched and that they didn’t know how or if they could change it. Still waiting to hear an actual answer, because I want it changed. They don’t seem to know what they are doing.

they know exactly why it happened and it is something in their best interest.

 

[ttboy]

they know exactly why it happened and it is something in their best interest.

Dont wait..call Ford customer service on Monday like me.

 

[ttboy]

Same happened to my order- I switched to a soft top and noticed I went from a 19 to 99 priority code. I’m not sure when this happened, but my salesman and the manager claim it must have happened because I switched and that they didn’t know how or if they could change it. Still waiting to hear an actual answer, because I want it changed. They don’t seem to know what they are doing.

Dont wait..call Ford customer service on Monday like me

 

[Pitpup]

Trav, buddy...just "stay pumped." We are all in a similar state of pissed for one reason or another. Deep breaths!

Truer words were never spoken...

 

[ttboy]

Same happened to my order- I switched to a soft top and noticed I went from a 19 to 99 priority code. I’m not sure when this happened, but my salesman and the manager claim it must have happened because I switched and that they didn’t know how or if they could change it. Still waiting to hear an actual answer, because I want it changed. They don’t seem to know what they are doing.

This makes me think everyone should double check their priority code...something fishy is going on here and my guess is its dealers playing some kind of game with their allocations.

 

[PrepVet]

How do you find out your code?

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