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Does anyone know if there are other sources for replacement pivot screws for Bestop Trektop? I've contacted Bestop, but it appears they don't like to work much.
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@Bestop_Team I have the same issue. Now missing two Pivot Knuckle Screws part # 308.65. I contacted Bestop in the early Fall, December then today in chat. They couldn't help, suggested calling, no answer again. I'd appreciate and help.
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Hi there — I’m really sorry for the frustration and the trouble you’ve had getting through to us. That’s definitely not the experience we want you to have. I can confirm that we do sell the Pivot Knuckle Screws individually (Part #308.65). They are $5.99 each before tax and shipping. At this time, these aren’t available for purchase on our website, so you’ll need to place the order directly through our Customer Service team. Please give us a call at 1-800-845-3567. If there happens to be a wait, you can choose the callback option, and our CS team will return your call before 4 PM MST.
We appreciate your patience and look forward to getting those screws out to you as quickly as possible. Let us know if you continue to have trouble getting through.
According to customer service, it's $30 for two $2 screws to be mailed............ So much for getting a simple part for a reasonable price, my god!
I just found a promising and reasonably priced shoulder screw. It's Mopar part #6036311AA noted elsewhere as a direct replacement for Bestop part #308.65
I just ordered three for $8 shipped from ebay. I think it's absurd that Bestop is charging $30 for two shipped from customers that have spent thousands of dollars on accessories. I'll report back as soon as they arrive to confirm fitment.
I just ordered three for $8 shipped from ebay. I think it's absurd that Bestop is charging $30 for two shipped from customers that have spent thousands of dollars on accessories. I'll report back as soon as they arrive to confirm fitment.
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