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Reservation disappeared on Ford.com

vrtical

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I wish I could get paid to f up a billion dollar company's primary website over and over and over.
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BroncOBabe2.7

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chtucker

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Updated reservation page has some very interesting language about dealer selling price
MSRP.JPG


dealer selling price.JPG
 

Oceannomad

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Gone too...gotta be a glitch...
 

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tnaftzger

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Looks like it’s a website coding issue. The JavaScript console throws an error when loading the reservation page. Don’t they have any quality control on their website?

Btw you can still see the details of your reservation by enter this url https://www.ford.com/buy/manage.html?reservationId=xxxxxxx

replace the x’s with your reservation number.
When doing this, is anyone else's missing $$$ from your options? The MSRP showing is lower than my order, and coincidentally (hopefully) is the exact difference in my sasquatch package.. which is kind of scary.
 

okbob

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You guys didn't save your reservation email and screen shot it about 30 times??? Lol
 

West1

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Looks like it’s a website coding issue. The JavaScript console throws an error when loading the reservation page. Don’t they have any quality control on their website?

Btw you can still see the details of your reservation by enter this url https://www.ford.com/buy/manage.html?reservationId=xxxxxxx

replace the x’s with your reservation number.
Thank you so much, that provides more information than I had previously before the order disappeared. What a great skill set to have, good job.
 

Oceannomad

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When doing this, is anyone else's missing $$$ from your options? The MSRP showing is lower than my order, and coincidentally (hopefully) is the exact difference in my sasquatch package.. which is kind of scary.
It’s my original configuration, not even the current build.

wait a tic, did anyone else make alterations to their original order that are showing up on their screen? This better not be what my dealer has ordered
 

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Austin Bronco

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Thank you so much, that provides more information than I had previously before the order disappeared. What a great skill set to have, good job.
When I click on the FAQ from this link page (thanks btw, never seen this order confirmed status) it says mustang Mach e on the top….gotta be a mistake, right?!?!
 

LSBronco13

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Just check my ford.com account, and my reservation has disappeared. Hope it is just a glitch, anyone else have the same problem?
Yes. But I attribute it to Ford updating the website to read:
"Build Your 2022 Bronco"
 

Lake Tahoe Traveler

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This is what I get when I do the URL….
Still no reservation.

wow this is worrisome!

CAAF4E87-5BAD-4921-B110-5BBCC1C72EFB.png
 

pineapple

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It’s my original configuration, not even the current build.

wait a tic, did anyone else make alterations to their original order that are showing up on their screen? This better not be what my dealer has ordered

Not to freak you out, but I had a dealer call two weeks ago to see if I was interested in a 4dr manual badlands because they had submitted changes to an order months ago, but Ford sent the original order configuration to thendealer
 

myrealname123

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It’s my original configuration, not even the current build.

wait a tic, did anyone else make alterations to their original order that are showing up on their screen? This better not be what my dealer has ordered
I reserved a 2DR Wildtrak and that's what is still on my reservation page. I converted the order in January to a 2DR Badlands and then in March I changed it to a 4DR Badlands, and the reservation page has never updated. Before you get your VIN and can track in FVOT, the dealer can verify your build based on your order number.

TL;DR it seems as though the reservation page is quite useless in the long run.
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