Water in Oracle Fog Light - Triple Fog Lights

[OuterJersey]

That product has a 2 year warranty. Having moisture in a light isn't necessarily a warranty issue. But, there are steps to help speed up the condensation outgas.

I don’t have a lot of experience with Aux lights on vehicles since I had a PU truck with a roll bar in the back
Is moisture inside these lights common for all manufacturers?
thank you!

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[4x4TruckLEDs.com]

I don’t have a lot of experience with Aux lights on vehicles since I had a PU truck with a roll bar in the back
Is moisture inside these lights common for all manufacturers?
thank you!

No. Moisture in lights is not common at all. You might see a TINY bit of a haze/fog on some lights going from a cold to a hot environment fast, but otherwise water/moisture in lights is not normal at all.

@Diode Dynamics
@Baja Designs
@Ryan at ARB

Want to chime in?

 

[Baja Designs]

I don’t have a lot of experience with Aux lights on vehicles since I had a PU truck with a roll bar in the back
Is moisture inside these lights common for all manufacturers?
thank you!

Hey OuterJersey,
It is not normal for lights to get moisture damage. We use Moisture Block technology which makes the lights waterproof, rainproof, and submersible up to 9ft. All our lighting series also come with MIL-STD810G (Mil-Spec Testing), IK10 Compliant(Mechanical Impact Testing), IP69K(Waterproof up to 9ft & Pressure Washable) and a Lifetime Warranty in which water intrusion is covered.
Best,

Brahian Herrera | Forum Sales & Support
Email: [email protected] | Phone: (760) 560-2252 Ext 201​

 

[ORACLE Terry]

I don’t have a lot of experience with Aux lights on vehicles since I had a PU truck with a roll bar in the back
Is moisture inside these lights common for all manufacturers?
thank you!

Large amounts of moisture is not common and shouldn't occur. These lights have an IP68 Ingress Protection.

 

[OuterJersey]

Large amounts of moisture is not common and shouldn't occur. These lights have an IP68 Ingress Protection.

Okay..maybe something is going on in your production lately because you have others saying they have water as well. Ty

 

[CrazyPete]

In some of those pictures, you can literally see pools of water on the bottom. To me, that really bad. Are these lights sealed or vented? Either way, there should never be that much water in the housing. It's just a short matter of time before those lights (ones pictured) fail completely.

 

[the poacher]

HI all,
I too had water in two of my six Oracle lights. One of the two was no longer working, and the second just went out. I did reach out and Oracle was amazing on their response. They quickly agreed there was an issue and immediately shipped me replacements at no cost (outside of shipping cost).
Very impressed with their support and extremely fast turn around time.
Well done Oracle!

 

[OuterJersey]

Oracle got back to me and asked for pictures of the rear of the lights and my updated shipping address. Not sure what that means but I gave them the same address that was in my order. Not sure what the resolution will be from them but I will report back.

 

[the poacher]

Oracle got back to me and asked for pictures of the rear of the lights and my updated shipping address. Not sure what that means but I gave them the same address that was in my order. Not sure what the resolution will be from them but I will report back.

Based on my very positive experience with my issue, I am confident that you will be very pleased with Oracle's response. Let us know how it pans out...

 

[OuterJersey]

Based on my very positive experience with my issue, I am confident that you will be very pleased with Oracle's response. Let us know how it pans out...

I hope so! The only thing that sucks is now I have to get them out of there. I installed the bumper and lights together so I made sure wires were tucked in nicely and sealed up. I also keep this type of work for warmer weather since my garage is not heated.

 

[the poacher]

I hope so! The only thing that sucks is now I have to get them out of there. I installed the bumper and lights together so I made sure wires were tucked in nicely and sealed up. I also keep this type of work for warmer weather since my garage is not heated.

I can certainly relate to your non-heated garage as mine is the same. Handling cold tools is no fun, and it always seems that something goes wrong in the colder months rather than the warmer ones.

 

[ElonMuk]

This is why I only buy Baja Design. Best of luck in getting it sorted however

 

[OtisFE]

I hope so! The only thing that sucks is now I have to get them out of there. I installed the bumper and lights together so I made sure wires were tucked in nicely and sealed up. I also keep this type of work for warmer weather since my garage is not heated.

I had a moisture issue as well, Oracle replaced the defective light under warranty with no hassle.

 

[OuterJersey]

I had a moisture issue as well, Oracle replaced the defective light under warranty with no hassle.

I spoke with Oracle yesterday and they asked I open the drain and try and dry out the condensation. I will be a nice consumer and give that a go first but if they get condensation like that again I would like them replaced. Customer service has been good so far.

 

[the poacher]

I spoke with Oracle yesterday and they asked I open the drain and try and dry out the condensation. I will be a nice consumer and give that a go first but if they get condensation like that again I would like them replaced. Customer service has been good so far.

If the light is still working, it is a reasonable request. Though the question of how the moisture is getting in there in the first place is a concern. Good luck and keep us posted as to whether this is a fix.

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