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Last month I walked into Ford of Bellevue, purchased my 2 door Badlands at MSRP. It was a great experience. They gave me a great trade-in on my 4Runner and the whole process took 2 hours. There was no film-flam, no BS and no markup.
Fast forward a month later and my buddy went in to buy a 2 door Outer Banks and his experience was a disaster. 1 mile test drive, he had to complain to the GM to get a longer test drive. Then a $10K markup and they would not honor the offer they made on his trade. He rightfully walked out. They called the next day, apologized and said they would come back with "an offer he could not refuse." It's been 5 days and radio silence. WFT?
Just when I had my faith restored in car dealers they pulled the classic bait-n-switch lure tricks. Thumbs down.
Fast forward a month later and my buddy went in to buy a 2 door Outer Banks and his experience was a disaster. 1 mile test drive, he had to complain to the GM to get a longer test drive. Then a $10K markup and they would not honor the offer they made on his trade. He rightfully walked out. They called the next day, apologized and said they would come back with "an offer he could not refuse." It's been 5 days and radio silence. WFT?
Just when I had my faith restored in car dealers they pulled the classic bait-n-switch lure tricks. Thumbs down.
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