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BigHoof

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Thank you Tim, informative like always!
 

dingle87

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Wow.... 28% haven't even done COVP yet?!?

Some dealers... just... wow.

Yeah, that surprised me. The little tidbit about completing a form related to COVP when canceled to populate the $2500 credit also opened my eyes. That might be the smoking gun why people are having issues seeing that certificate on their accounts. 🤷‍♂️

Good luck everyone!
 

Beach_Bum

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Yeah, that surprised me. The little tidbit about completing a form related to COVP when canceled to populate the $2500 credit also opened my eyes. That might be the smoking gun why people are having issues seeing that certificate on their accounts. 🤷‍♂️

Good luck everyone!
As I indicated earlier today, that needs to be completed by the canceling dealer. The selling dealer has no control in generating the incentive.
 

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Olds120

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Thanks for the update!
 

TrailDust

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Wow, thanks for that update! Probably explains why I didn't get my $2500 after canceling. Will have to pass this on to the canceling dealer to be sure they did it in the COVP system.
 

broncoj11

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Wow.... 28% haven't even done COVP yet?!?

Some dealers... just... wow.

This is literally why I cancelled my order and opted to by stock. My dealer was straight up incompetent.
 

GoBigRed

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Can we verify with Ford customer support that names are in COVP system without contact dealership?
 

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Wolfpack

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No, unfortunately. Unless that recently changed.
Yeah, this is very frustrating. After contacting Ford Chat, Ford Marketing, and my dealer there is no Private Offer. As a July 2020 reservation holder that has reordered year over year as requested and provided COVP this is rediculous. How can we verify COVP? I'm scheduled for a Heritage Edition (not Limited) which are only available to previous reservation/order holders and yet no one can find my Private Offer? Really? In order to get scheduled for a Heritage, I thought you had to be COVPed? Ideas appreciated.
 

Johnny Mo

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The name match is meaningless - my dealer stole my car and sold it out from under me. They didnt care and thumbed their nose at Ford - even when Corp pointed out I had a signed buyers order.
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