Today was the 6th failure of @Fordmotorcompany to meet their stated ETA commitments of delivering my Bronco to my dealer. It will never end, will it? Ugggggh!
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No doubt about it. I’ve never seen such ineptnessI realized something last night while it was raining and we were getting ready to go to a ball game. My kids recreation t-ball league has better communication skills than Ford. I mean they even do mass communication!
What the f**K, I'm here thinking the 5th ETA change was the magic numberToday was the 6th failure of @Fordmotorcompany to meet their stated ETA commitments of delivering my Bronco to my dealer. It will never end, will it? Ugggggh!
I'm still being told EDD is 5/16-5/22. Given the shipping time that my dealer has given me (7 Days from MAP to Atlanta, 10 Days from Atlanta to South West Georgia) my bronco would have to either ship today or tomorrow. I'm still stuck in production. So....I'm right there with you. No one Knows what's going on.I can’t even get a straight answer as to whether I am on a chip hold.
Still being told I’ll be at the dealer by 5/30.
This 100% aligns with what I learned a week and a half ago when I found the support number for Pals. I had my dealer call the number and use the freight bill ID and VIN and they said the exact same thing. It’s at an offsite lot they don’t have access to. This is for built units only.https://www.bronco6g.com/forum/threads/-3-14-22-build-week-group.35147/post-1389055
Just posted on 3/14 build week
The other issue is making sure the freaking battery isn’t dead that’s why mine was picked/paired and then put back on hold.This 100% aligns with what I learned a week and a half ago when I found the support number for Pals. I had my dealer call the number and use the freight bill ID and VIN and they said the exact same thing. It’s at an offsite lot they don’t have access to. This is for built units only.
That's very interesting and very confusing at the same time.https://www.bronco6g.com/forum/threads/-3-14-22-build-week-group.35147/post-1389055
Just posted on 3/14 build week
Was this Rail or Convoy?This 100% aligns with what I learned a week and a half ago when I found the support number for Pals. I had my dealer call the number and use the freight bill ID and VIN and they said the exact same thing. It’s at an offsite lot they don’t have access to. This is for built units only.
ConvoyWas this Rail or Convoy?
Wow... so basic ineptitude on Ford's part.https://www.bronco6g.com/forum/threads/-3-14-22-build-week-group.35147/post-1389055
Just posted on 3/14 build week
That sucks. Wonder if Rail is having the same issues?Convoy
Technically my vehicle isn't assembled so I guess they are doing just fine!You all remember this gem from 3/18, see the highlight. This is when they committed to communicating better. I’ve been in operations and client support most of my adult life. I can’t for the life of me understand how Ford can continue to make this situation worse than it was over and over again.