Bought NEW '22 Badlands and Having RAMPANT Alarm Issues

[TheRoadWarrior]

Awesome! Thanks! Here’s hoping it’s solved.

Hey its now Monday and hasn't gone off since I lowered the hood stops so thinking its fixed.

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[Thingfish]

Hey its now Monday and hasn't gone off since I lowered the hood stops so thinking its fixed.

Good to know!! Ours mysteriously stopped for a week, then happened twice yesterday…contacted Ford, but will try the hood stops too.
Sounds like folks are getting the sensor replaced. There is another thread in the tech section that Ford is responding to if yours comes back.

 

[Thingfish]

Ford is responding to folks in this thread. They set me up with a case number to get it addressed.

https://www.bronco6g.com/forum/thre...tion-while-driving-down-the-road.61584/page-3

 

[TheRoadWarrior]

Ford is responding to folks in this thread. They set me up with a case number to get it addressed.

https://www.bronco6g.com/forum/thre...tion-while-driving-down-the-road.61584/page-3

Yeah I had a case number after DMing them. I canceled my appointment at the dealership I had for tomorrow but if it comes back I for sure will get that sensor replaced

 

[DallanW]

Mines had hood alarm issues too. Lowering the hood stops a little more may have stopped it but I have an appt in a week with dealer.

 

[Arvidian]

Have had the same thing. I lowered the stops yesterday and will see how it goes today. It's done it around the same time everyday; about 30-45 minutes after I get done my commute in the afternoons only. If that doesn't work, I'll follow suit and get an appointment at my dealer for a new latch.

 

[Bipp]

I bought my Outer Banks two weeks ago and the alarm goes off a couple of times each day and I also receive messages from Ford Pass about alarms that didn't actually happen. I called my dealer after reading numerous threads about the hood alarm issue and the service guy actually tried to blame it on rodents. That is right, he said I probably have a rodent problem and the sensor was probably gnawed on. This is the same service department that told me last week, when I called about a flat tire from a rod going in the sidewall, that I would have to drive 45 minutes to give them my credit card so they could order the new tire. They couldn't take the card over the phone, I needed to drive 45 minutes there and 45 minutes back, so they could get the card before they would order.

 

[badlandstonka]

I bought my Outer Banks two weeks ago and the alarm goes off a couple of times each day and I also receive messages from Ford Pass about alarms that didn't actually happen. I called my dealer after reading numerous threads about the hood alarm issue and the service guy actually tried to blame it on rodents. That is right, he said I probably have a rodent problem and the sensor was probably gnawed on. This is the same service department that told me last week, when I called about a flat tire from a rod going in the sidewall, that I would have to drive 45 minutes to give them my credit card so they could order the new tire. They couldn't take the card over the phone, I needed to drive 45 minutes there and 45 minutes back, so they could get the card before they would order.

Sorry to hear that. The quality of customer service on these Broncos doesn't match up with what we are paying for them, call me entitled if you want.

I bought my Bronc from a dealership two hours away and I'll be damned if I drive back there for any servicing, fortunately the local dealership here checked my Bronco out on an unrelated issue with no problems.

I feel bad for the folks that are being turned away by dealerships they didn't purchase their Bronco at. We should start a running list of dealerships with crappy service and air them out. They'll change their act up if we put some action to it.

 

[JMUDrew4]

I direct messaged Ford here and they assigned me a case # and said Ford would be reaching out. After a week, Ford Support finally called me today and asked me if I was at the dealership. Clearly they were confused. I ended up just scheduling something with the dealership I purchased from.

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