Confused on order! Help

[BenderSquatch]

Ok. Yours is easy.

You made a Reservation.
After that, you had your dealer place an Order.
(order number should be the same as your reservation number)

The order is marked Code 99, which means "do not build". So it is an order, but it is a placeholder. It's not possible to order a 22. You have to order a 21 and then tell Ford don't build it.

On 13 or 14 September, you go visit your dealer, and they convert your 21 order to a 22 order. At that time, you pick your final options and configuration, and the dealer removes the Code 99.

I wish the dealership would clearly explain the process to buyers prior to clicking the "Send" button, so there's no room for misunderstanding. Then again many dealers have been known to be shady in their affairs.

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[dgorsett]

You don’t have enough info to know whether this is suspect or not, which is why you’re getting two different types of answers.

What we know: Your dealer converted your reservation to an order.

What we don’t know: Whether they ordered it how you exactly wanted, and more importantly, what priority they gave it.

That’s important because if they have it a 99 code, it means it’s just a place holder and you’ll submit your “real” order for MY22 when the time comes. This could have been done because your reservation is late and they assumed it was going to be a MY22 anyway.

That could be a problem because if your desired build doesn’t have any MY22 only options, there’s still a chance you could get your bronco in MY21.

The worse scenario is they gave it a regular build priority, didn’t spec it the way you wanted, and it gets pulled and built… this could happen because either they are stealing your reservation or they’re idiots and don’t know how any of this works.

Your next steps: You need to demand a copy of the Order Summary Sheet (WBDO/DORA) from the dealer. This outlines exactly what order was placed on your behalf, from your reservation, with your name on it. It will show you not only what they entered but also the priority code.

Demand that document. Not all dealership employees have the ability or wherewithal to generate it, but someone there does. Get that.

Once you get that we’ll have a much fuller or even complete picture of what is going on.

THIS ^^^

...and if you have no '22 or 23 constrained items, get your dealer to un 99 your order, you might get a pleasant surprise.

They may have done you a favor by submitting order before 3-19