Dealer is unaware the order window is open

[70Bronco]

If you don't want to jump right into switching dealers try talking to the manager. My first contact at my dealer was uniformed an unenthusiastic. I talked to the manager and got a different salesman who has been fairly on top of things.

Good advice. I'll do that but my gut tells me I'll get the same response.

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[70Bronco]

Who were you texting? An average salesman doesn't even know what's on the lot, much less anything complicated. They should have one guy dedicated to Bronco sales. You have to find him, and should have already.

As I understand it, the salesman I texted is the Bronco specialist but is treating it as just an additional duty.

 

[70Bronco]

Mine says that ordering is not open yet as well. I sent them a reply showing them that, indeed, they are open.

I'll give it a couple of days. If I don't hear back I'll hound them.

I said in another thread, it's crazy that the dealers are so clueless, but keep in mind this is essentially day one of a two month window. There's time for them to get up to speed.

True statements. I'm not in a hurry to submit my order. I'm even okay with waiting until MY22. I'm just irritated about the lack of communication and knowledge from the dealer.

 

[Wanted33]

I spoke with Bronco John at Stephens. He gave me more information in 5 minutes than the other dealer did in 5 months. I will call Ford for my official timestamp of my reservation so Bronco John can tell me where I'll be in the line. BTW, he said they have roughly 397 reservations now.

There ya go bud, that's the way to do it. And when those knuckleheads call you back you can tell the that Stephen's has already taken care of you. Plus, you'll probably get a much better deal.

 

[Sampsonrustic]

These dealers crack me up. How are they even in business! ?

seriously. "you had one job!"

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