- Thread starter
- #1
To start off this isn't another rant about dealership issues. Im actually very excited because my Bronco is scheduled for a 11/29 production. I reserved and ordered late May reservation, and June 15th converted to order. I ordered a Badlands, SAS, LUX, cactus Grey with a MIC. Fully expecting to receive a late year '22. I even bought a loaded Explorer ST in July assuming I would not be seeing my Bronco anytime soon.
To my surprise I got a email a couple weeks ago saying I was scheduled for production. Called my salesman right away and he insisted it must be a mistake. I was well behind 100+ orders from the dealership.
So a couple weeks go by and I call back to check in, also wanting to see about changing my color( I have been going back and forth between CG and Rapid Red), and confirm pricing.
My salesman confirmed the production date was valid. But he insisted he didnt know what happened because my order should have been code 99, and now I dont have a MIC but a soft top.
I did get good news that they are honoring MSRP pricing for reservations, but I did find out if people did not pick up their reservation they were up charging. In fact he told me they sold a OBX for $10k over and a first edition for $20k over.
He was also VERY willing for me to not pick up my order due to timing and no MIC and wait for a '22.
Now I get they want to make money and if I dont pick up my Bronco they will make a much larger profit. And thats fine good for them.
But my question is how did my order lose its code 99? And how did my order get changed to a soft top? Was this done by the dealer knowing I wasnt looking to buy until next year and hoping I wouldnt take it and sell it? Would they even have said anything at all if I didnt see the email and know the truck was scheduled? It just makes me feel a little uneasy.
Am I just paranoid or do I chock it up to the salesman making a mistake?
I fully intend to buy when it comes in assuming they honor the MSRP pricing even without the hard top. I will figure out a way to pay for it!
On a side note, this is a great dealership and salesman my Father and I have dealt with for many years and have bought over a dozen vehicles personally and for our business. They have always been good and fair to us. So I dont want to assume foul play but it just makes me wonder. Considering the state of the car industry and how few sales they have made due to vehicle shortage are they not being honest with order holders?
End of the day, Im over the moon about my Bronco coming in! I dont know how I skipped the line, and I do feel bad to those who are still waiting. I dont know whats going on with Ford, but I hope they get their ducks in a row soon.
I just wanted to put this out there because I am reading about a lot of shady practice among dealerships. I dont want to assume mine is the same. But I cant help seeing a little red flag in my situation.
To my surprise I got a email a couple weeks ago saying I was scheduled for production. Called my salesman right away and he insisted it must be a mistake. I was well behind 100+ orders from the dealership.
So a couple weeks go by and I call back to check in, also wanting to see about changing my color( I have been going back and forth between CG and Rapid Red), and confirm pricing.
My salesman confirmed the production date was valid. But he insisted he didnt know what happened because my order should have been code 99, and now I dont have a MIC but a soft top.
I did get good news that they are honoring MSRP pricing for reservations, but I did find out if people did not pick up their reservation they were up charging. In fact he told me they sold a OBX for $10k over and a first edition for $20k over.
He was also VERY willing for me to not pick up my order due to timing and no MIC and wait for a '22.
Now I get they want to make money and if I dont pick up my Bronco they will make a much larger profit. And thats fine good for them.
But my question is how did my order lose its code 99? And how did my order get changed to a soft top? Was this done by the dealer knowing I wasnt looking to buy until next year and hoping I wouldnt take it and sell it? Would they even have said anything at all if I didnt see the email and know the truck was scheduled? It just makes me feel a little uneasy.
Am I just paranoid or do I chock it up to the salesman making a mistake?
I fully intend to buy when it comes in assuming they honor the MSRP pricing even without the hard top. I will figure out a way to pay for it!
On a side note, this is a great dealership and salesman my Father and I have dealt with for many years and have bought over a dozen vehicles personally and for our business. They have always been good and fair to us. So I dont want to assume foul play but it just makes me wonder. Considering the state of the car industry and how few sales they have made due to vehicle shortage are they not being honest with order holders?
End of the day, Im over the moon about my Bronco coming in! I dont know how I skipped the line, and I do feel bad to those who are still waiting. I dont know whats going on with Ford, but I hope they get their ducks in a row soon.
I just wanted to put this out there because I am reading about a lot of shady practice among dealerships. I dont want to assume mine is the same. But I cant help seeing a little red flag in my situation.
Sponsored
