*** DIRT MOUNTAIN Broncos - Built, Shipped, Delivered Tracker***

[tmbonnett]

Color me shipped. A Thanksgiving Miracle is within my grasp.

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[tmbonnett]

Well, I guess all that escalating worked, I received both these emails within an hour of each other.

@CO-Bronco you can mark me as shipped.

Congratulations. I received my emails yesterday and today.

 

[Oceannomad]

Anyone know of a Dirt Mountain 2.0? Bunch of 10/25’s have a certain undisclosed “repair” that has us pulled with no information and on a hold.

 

[Missy_Fussy]

I finally got a response from Mike Levine on twitter…. But it was pointless.

With the billions Ford is making.. you think us, aholes would get our Dirt Mountain soft tops in the next millenium

 

[Farrell22]

Shipped @ 4am on 11/10

 

[gdma15]

With the billions Ford is making.. you think us, aholes would get our Dirt Mountain soft tops in the next millenium

Or any first day reservation like mine

 

[jaeggernaut]

The dealer or the manufacturer?
Does that mean my bronco still needs to sit at the dealer once it arrives? .. or do you think it's been fixed at the plant before they released it?

From everything I have seen the dealer will not release it to you until they have fixed it.

 

[ATLColonial]

I finally got a response from Mike Levine on twitter…. But it was pointless.

That's clearly the corporate approved message he's allowed to tweet out, has said it multiple times.

 

[Valhalla_Overland]

Already passed Cincinatti? Surprises me, I'd think it'd have to sit for a while and unload railcars due for the local area.

It's now stopped in Louisville so I assume that's where it'll sit for a bit. Sounds like it didn't stop in Cincinnati, just passed it as a marker.

 

[ShawnKow]

I was the bottom of the dirt mountain list. Let’s see if I get it before Christmas!

 

[Quarantini]

@Ford Motor Company Where the f is my truck? I am getting nowhere fast. MyBronco "first Edition" has been built since 8/16 and no movement since.

Check out this exchange on Twitter. Getting flat out ignored.


Your order has been confirmed.View Online Preproduction computer generated image shown. Vehicle available beginning summer 2021. YOUR ORDER HAS BEEN CONFIRMED. Dear Matthew Weaver, Congratulations on ordering your all new Bronco™ FIRST EDITION! Your order has been placed with Ford Motor Company on your behalf by Phil Long Ford of Denver, LLC. A SUMMARY OF YOUR ORDER IS OUTLINED BELOW. Bronco FIRST EDITION 4 Door: • 2.7L EcoBoost Engine • 10-Speed Automatic Transmission • 17" Black High Gloss-Painted Forged Aluminum Wheel with Black Beauty Ring, Beadlock Capable • LT315/70R17 BSW Mud-Terrain (M/T) Tires(35") • Lightining Blue Metallic Paint • Leather-Trimmed/Vinyl Seats with Black Onyx • First Edition with Lux Package • Sasquatch™ Package Bronco™ SUV deliveries will begin in summer 2021 and based on current demand will extend through the 2022 calendar year. We anticipate some customers will receive a 2022 model year Bronco. The actual delivery date of your Bronco will depend on reservation timestamp, vehicle model and configuration selected, part constraints and the number of Bronco vehicles your dealer will receive. Throughout the production process, we will keep you updated on the status of your Bronco and email you an estimated delivery window. You will also receive an email when your Bronco FIRST EDITION is: • Scheduled for Production — all necessary parts are secured, and your order has been placed in the production schedule. • Built — your vehicle has been built, and we will let you know of the estimated arrival date at your dealership. • Shipped — your vehicle has been shipped, is on its way to your dealership, and we’ll include the latest estimated arrival date. FOR ENTHUSIASTS. BY ENTHUSIASTS. Bronco Nation is the first nationwide authority for Ford Bronco™ enthusiasts. Created by a passionate and knowledgeable community, Bronco Nation celebrates an iconic brand and encourages everyone who loves Bronco to join. Check them out for curated content, community forums, events and more. THANK YOU AGAIN FOR YOUR ORDER. Privacy Policy | CA Privacy Rights Ford Motor Company Customer Relationship Center (CRC) P.O. Box 6248 Dearborn, MI 48126 All Rights Reserved. Follow Ford



That is the confirmation email I received 1/21/21

Sep 29, 2021, 8:00 AM



Thank you for sharing that with me. That is helpful! I will be escalating this case to a Customer Experience Specialist on the escalated SUV support team. They will contact you through your preferred/best contact method within 1 business day to assist you. Your case number is CAS-33565944-V0R6D9. Avni Ford Service Team






Sep 29, 2021, 8:18 AM


Why is my vehicle still not delivered? I am seeing First Editions with every date after mine getting delivered. Order Date, Blend Date, Build Date all LATER than me yet they have their truck?

Oct 18, 2021, 1:29 PM



Good afternoon. Thank you for reaching out again and keeping me updated regarding your concern. At this time I suggest continuing working with your dealership as they are in the best position to further assist you with updates regarding your vehicle order. Avni Ford Service Team






Oct 18, 2021, 1:56 PM


Dealership says they don't have any information. I have not heard back on ticket CAS-33565944-V0R6D9 either.

Oct 18, 2021, 2:39 PM



Something is wrong here. Looking at the forums there are many Broncos with dates later than mine being delivered. Can we escalate this please?

Oct 19, 2021, 9:22 AM



Hello?

Oct 20, 2021, 9:23 AM







GIF



Oct 20, 2021, 11:47 AM



This is ridiculous. Where are we with ticket CAS-33565944-V0R6D9? What else can we do to escalate this?

Oct 21, 2021, 9:25 AM



So ignoring this is somehow a solution now?

Oct 28, 2021, 8:21 AM



I would really like to see an update here please

Fri 7:38 AM



Hello, Matt. As mentioned earlier, I suggest continuing working with your dealership as they really are in the best position to provide more information and updates regarding your vehicle order. We appreciate your patience. Avni Ford Service Team






Fri 8:34 AM


Hi. And as I mentioned earlier, my dealership said it was ridiculous that you are sending me to them because they are getting nothing from Ford. Here is a quote from their message to me: "I am sorry I cannot answer that for you. We do not have any control of the vehicle until it gets dropped off to us sir. Ford Motor Company handles the order processing and building of the vehicles along with the shipping and delivery to dealerships. For them to direct you to us for info on why there is delays is down right wrong for them to do as we do not get info from them."

Fri 8:56 AM



?

Fri 10:53 AM



??

Mon 8:29 AM



???

Mon 5:53 PM



????

Yesterday, 8:11 AM



?????

7:11 AM

 

[gdma15]

Congrats

I was the bottom of the dirt mountain list. Let’s see if I get it before Christmas!

congrats! What I don’t get is I have the same truck and a day earlier build and nothing

 

[gdma15]

I was the bottom of the dirt mountain list. Let’s see if I get it before Christmas!

Day after my 2-door Badlands. I don’t get it. Does yours have Lux package? Mine does wondering if it is the damn grill shutter wiring harness issue

 

[ShawnKow]

Day after my 2-door Badlands. I don’t get it. Does yours have Lux package? Mine does wondering if it is the damn grill shutter wiring harness issue

I did not get lux.

 

[Headsong]

@Ford Motor Company Where the f is my truck? I am getting nowhere fast. MyBronco "first Edition" has been built since 8/16 and no movement since.

Check out this exchange on Twitter. Getting flat out ignored.


Your order has been confirmed.View Online Preproduction computer generated image shown. Vehicle available beginning summer 2021. YOUR ORDER HAS BEEN CONFIRMED. Dear Matthew Weaver, Congratulations on ordering your all new Bronco™ FIRST EDITION! Your order has been placed with Ford Motor Company on your behalf by Phil Long Ford of Denver, LLC. A SUMMARY OF YOUR ORDER IS OUTLINED BELOW. Bronco FIRST EDITION 4 Door: • 2.7L EcoBoost Engine • 10-Speed Automatic Transmission • 17" Black High Gloss-Painted Forged Aluminum Wheel with Black Beauty Ring, Beadlock Capable • LT315/70R17 BSW Mud-Terrain (M/T) Tires(35") • Lightining Blue Metallic Paint • Leather-Trimmed/Vinyl Seats with Black Onyx • First Edition with Lux Package • Sasquatch™ Package Bronco™ SUV deliveries will begin in summer 2021 and based on current demand will extend through the 2022 calendar year. We anticipate some customers will receive a 2022 model year Bronco. The actual delivery date of your Bronco will depend on reservation timestamp, vehicle model and configuration selected, part constraints and the number of Bronco vehicles your dealer will receive. Throughout the production process, we will keep you updated on the status of your Bronco and email you an estimated delivery window. You will also receive an email when your Bronco FIRST EDITION is: • Scheduled for Production — all necessary parts are secured, and your order has been placed in the production schedule. • Built — your vehicle has been built, and we will let you know of the estimated arrival date at your dealership. • Shipped — your vehicle has been shipped, is on its way to your dealership, and we’ll include the latest estimated arrival date. FOR ENTHUSIASTS. BY ENTHUSIASTS. Bronco Nation is the first nationwide authority for Ford Bronco™ enthusiasts. Created by a passionate and knowledgeable community, Bronco Nation celebrates an iconic brand and encourages everyone who loves Bronco to join. Check them out for curated content, community forums, events and more. THANK YOU AGAIN FOR YOUR ORDER. Privacy Policy | CA Privacy Rights Ford Motor Company Customer Relationship Center (CRC) P.O. Box 6248 Dearborn, MI 48126 All Rights Reserved. Follow Ford



That is the confirmation email I received 1/21/21

Sep 29, 2021, 8:00 AM



Thank you for sharing that with me. That is helpful! I will be escalating this case to a Customer Experience Specialist on the escalated SUV support team. They will contact you through your preferred/best contact method within 1 business day to assist you. Your case number is CAS-33565944-V0R6D9. Avni Ford Service Team



Sep 29, 2021, 8:18 AM


Why is my vehicle still not delivered? I am seeing First Editions with every date after mine getting delivered. Order Date, Blend Date, Build Date all LATER than me yet they have their truck?

Oct 18, 2021, 1:29 PM



Good afternoon. Thank you for reaching out again and keeping me updated regarding your concern. At this time I suggest continuing working with your dealership as they are in the best position to further assist you with updates regarding your vehicle order. Avni Ford Service Team



Oct 18, 2021, 1:56 PM


Dealership says they don't have any information. I have not heard back on ticket CAS-33565944-V0R6D9 either.

Oct 18, 2021, 2:39 PM



Something is wrong here. Looking at the forums there are many Broncos with dates later than mine being delivered. Can we escalate this please?

Oct 19, 2021, 9:22 AM



Hello?

Oct 20, 2021, 9:23 AM







GIF



Oct 20, 2021, 11:47 AM



This is ridiculous. Where are we with ticket CAS-33565944-V0R6D9? What else can we do to escalate this?

Oct 21, 2021, 9:25 AM



So ignoring this is somehow a solution now?

Oct 28, 2021, 8:21 AM



I would really like to see an update here please

Fri 7:38 AM



Hello, Matt. As mentioned earlier, I suggest continuing working with your dealership as they really are in the best position to provide more information and updates regarding your vehicle order. We appreciate your patience. Avni Ford Service Team



Fri 8:34 AM


Hi. And as I mentioned earlier, my dealership said it was ridiculous that you are sending me to them because they are getting nothing from Ford. Here is a quote from their message to me: "I am sorry I cannot answer that for you. We do not have any control of the vehicle until it gets dropped off to us sir. Ford Motor Company handles the order processing and building of the vehicles along with the shipping and delivery to dealerships. For them to direct you to us for info on why there is delays is down right wrong for them to do as we do not get info from them."

Fri 8:56 AM



?

Fri 10:53 AM



??

Mon 8:29 AM



???

Mon 5:53 PM



????

Yesterday, 8:11 AM



?????

7:11 AM

This from my dealer: I have never been subjected to this lack of communication regarding my client's ordered vehicle.

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