- First Name
- Diego
- Joined
- Aug 6, 2020
- Threads
- 10
- Messages
- 216
- Reaction score
- 242
- Location
- Austin, TX
- Vehicle(s)
- Bronco Wildtrak
- Your Bronco Model
- Wildtrak
I just had this installed. I had to pick a dealer 30 miles away as none of the local ones had any appointments. They had my bronco for 5 day even after booking an appointment more than 2 weeks in advance. When they rolled the Bronco out, the wheel liner in the drivers rear was missing clips and all jacked up. They took it back and the "shop foreman" fixed it himself.
When I got home I found that they failed to reinstall some plastic trim covers in the back, but I was able to figure out where they went and popped them back on. Then I discovered that I can no longer unlock the tailgate by pulling on the handle and the lock button doesn't work on the tailgate either. I am waiting to hear back about that.
They also changed the oil, but I need to go and check because I have no confidence that they actually did it as I pointed out that the oil life had not changed in the app, so the service writer reset the oil life himself.
This is my first service, so not really looking forward to long term maintenance.
When I got home I found that they failed to reinstall some plastic trim covers in the back, but I was able to figure out where they went and popped them back on. Then I discovered that I can no longer unlock the tailgate by pulling on the handle and the lock button doesn't work on the tailgate either. I am waiting to hear back about that.
They also changed the oil, but I need to go and check because I have no confidence that they actually did it as I pointed out that the oil life had not changed in the app, so the service writer reset the oil life himself.
This is my first service, so not really looking forward to long term maintenance.
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