- Joined
- Jul 15, 2020
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- Location
- Baltimore, MD
- Vehicle(s)
- 2021 Bronco
- Your Bronco Model
- Badlands
Just checked. No melting on mine.
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That's good. I'm curious as to what could have caused this. I don't think the LEDs can get that hot. My guess is the projector lens acted like a magnifying glass and the sun hit them at just the right angle.Just checked. No melting on mine.
I am sorry to see this melting issue but this is covered under warranty. Please take a moment to fill out our online warranty request here: https://www.oraclelights.com/RMA and someone from our customer service department will be in contact with you shortly. Thank you!@OracleLights @ORACLE Lighting The black housing around the lens is melting on both my left and right headlight. I've only had them for about 3 months. Anyone else encounter this issue?
@OracleLights thanks for the quick respnse! I filled out the warrant request. I'm just curious if you've seen this before? Is it weather related? LED related? Is it a material defect? Does it only effect a certain batch? I'm just worried it happening again and I'll be past the warranty. Thanks!I am sorry to see this melting issue but this is covered under warranty. Please take a moment to fill out our online warranty request here: https://www.oraclelights.com/RMA and someone from our customer service department will be in contact with you shortly. Thank you!
No problem! We have seen this on a couple Jeeps but this is the first time we have seen it on a Bronco. We have no reason to believe that it is a production/batch issue and is likely as you said, from the sun hitting it at the right angle for a prolonged period.@OracleLights thanks for the quick respnse! I filled out the warrant request. I'm just curious if you've seen this before? Is it weather related? LED related? Is it a material defect? Does it only effect a certain batch? I'm just worried it happening again and I'll be past the warranty. Thanks!
Saw you guys posted the rgb color shift version for preorder. Have been waiting for these and am super excited. On the melt issue, I wonder if a slight tint would help protect against this from happening as a precaution preventative. Great to hear it’s covered under warranty and your quick response. Preordering for sure!No problem! We have seen this on a couple Jeeps but this is the first time we have seen it on a Bronco. We have no reason to believe that it is a production/batch issue and is likely as you said, from the sun hitting it at the right angle for a prolonged period.