Not at all opposed to getting my oil and other services at the dealer, in theory they're the best trained and equipped to do the work properly. Sadly, that's not usually the case. I did use my Ford dealer in N Atlanta (Howell Ford) as they were exceedingly easy to work with, very competent and priced fairly. My last visit there didn't go so well but they made it right so all is well. Similarly our Acura dealer, now that the whole COVID excuse is behind us, has been very good as well. And I had an opportunity to use an out of twon Acura dealer during a trip with some car trouble. They did a admirable job of making a very incenvient occurrence tolerable and the car was repaired properly. We'll see if Acura corporate follows through on the Trip Interruption protection claim I filed. But my local Ford and Jeep dealers are awful. Difficult to deal with, perpetually booked up 3 weeks in advance, expensive and careless with their work. After a recall and maintenance service, the Jeep was returned with several under dash components left on the back seat. The dealer told me to bring it back, leave it with them 2 days and they'd correct it. No. Stellantis is a lost cause, but Ford has the resources and momentum to demand better from their licensed, franhcied dealers and as a business person myself, I refuse to patronize a location that doesn't value my buisiness or satisfaction with their named product. I'll spend an hours and some greasy hands to do it myslef and avoid the aggrivation.
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