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Sync 4 12 inch display dead

eric0w

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My Bronco has been at the dealership for a month now waiting for a new radio unit (my Sync 4 screen completely died and won’t turn on no matter what we tried. Plug battery, check fuse, hold the on/off button and skip button for 10 seconds, etc.).

Dealer diagnosis determines that the vehicle needs a new sync 4 unit, but there is still no ETA on the part after a whole month of waiting, it is back ordered.

Does anyone here have similar issues, or does anyone have any idea how much longer I will have to wait to get a new Sync 4 head unit? I had the Bronco for only a month and it’s been gone for as long as I had it. 😭 😭 😭

Ford Bronco Sync 4 12 inch display dead BBE5100B-8767-4480-BDE1-5EC607EDEE76
Ford Bronco Sync 4 12 inch display dead F506314D-4F6E-4874-83A2-A0A6EE32F17F
Ford Bronco Sync 4 12 inch display dead 9B67BE60-C605-42CF-AAC3-237F4B02F307
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babraunagel

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Sorry to hear that @eric0w -- please keep us posted.
 

Cbiggs

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Can they not just call you when it arrives? That suuuckks! Sorry, but your rig looks great, especially if you’re a Bucknell Bison!
 

cracKen

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Any update? Can’t it just be drive like a dumb car (non smartphone), why does it need to sit at the dealership awaiting parts?
 
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eric0w

eric0w

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Any update? Can’t it just be drive like a dumb car (non smartphone), why does it need to sit at the dealership awaiting parts?
I sourced my own sync 4 unit and replaced it. Couldn’t wait for ford to do it.
 

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MistaGavin

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That would be irritating; I’d want my truck back with no lcd until the parts arrived.
 

SnowBronco

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My 12" display has flickered and gone out a few times now. But it comes back on. Was going to see about it getting checked out tomorrow. I've had my bronco for about 3.5 week now too. Just hitting around 1000 miles.
 

cracKen

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I sourced my own sync 4 unit and replaced it. Couldn’t wait for ford to do it.
ebay? How much did it cost? How easy was it to change the unit?
 
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eric0w

eric0w

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ebay? How much did it cost? How easy was it to change the unit?
Not eBay. But it cost me $1000. It is not easy to change. The whole dash needs to come apart. Even the passenger airbag. But I did it anyways. Couldn’t wait anymore. If you need the contact to get the sync unit, DM me.
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