Customer satisfaction program, not a recall.It was a recall. If your vehicle isn’t part of the recall, then …..
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Customer satisfaction program, not a recall.It was a recall. If your vehicle isn’t part of the recall, then …..
They can apply any title they wish, but it is a recall to correct the wiper program on model years manufactured during specific time frames. The “ Customer satisfaction program” for the Bronco wiper programming does not state every Bronco has the issue.Customer satisfaction program, not a recall.
It’s not a recall. Recalls don’t expire. This program does.They can apply any title they wish, but it is a recall to correct the wiper program on model years manufactured during specific time frames. The “ Customer satisfaction program” for the Bronco wiper programming does not state every Bronco has the issue.
Sounds like a dealer-specific thing to me. Switch to a different dealerFinally called local dealer (who sucks) and was told be service rep that it's a customer satisfaction program and ONLY if you're having problems can you get it done....I said, oh, so I wait until I'm in a downpour and they quit working....she didn't even chuckle. Just read off the paper, only if you're having problems. So I guess I'll be forced to lie next time I call.....Ford, YOU ARE STUPID.
my dealer contacted me to come in ? we didnt even speak i dropped it off and picked it up laterFinally called local dealer (who sucks) and was told be service rep that it's a customer satisfaction program and ONLY if you're having problems can you get it done....I said, oh, so I wait until I'm in a downpour and they quit working....she didn't even chuckle. Just read off the paper, only if you're having problems. So I guess I'll be forced to lie next time I call.....Ford, YOU ARE STUPID.
I got mine done last Friday when I went in for an oil change. Dealer didn't ask me if I was having problems. They just did it. Your Dealer sucksFinally called local dealer (who sucks) and was told be service rep that it's a customer satisfaction program and ONLY if you're having problems can you get it done....I said, oh, so I wait until I'm in a downpour and they quit working....she didn't even chuckle. Just read off the paper, only if you're having problems. So I guess I'll be forced to lie next time I call.....Ford, YOU ARE STUPID.
This is how my dealer went about it.I scheduled an oil change and my dealer asked me if I wanted to told do the wipers, seatbelt and back-up camera updates too so I scheduled them for the same time. No report of an issue required, I think your dealer has it wrong.