Why ? Because ........... that's why.
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Had the same thing happen to me except the shop refused to admit was their fault or ratchet, it wasn’t a Snap-On or any other worthwhile brand, and they had the gall to ask me to leave it with them.I found a really nice soft grip Snap-On ratchet and socket under the hood of my F-250.
Unfortunately I found it when I noticed the weird dent on the passenger side of my hood poking upwards.
Luckily the tech at the dealership did it. Still have the ratchet tho! They gave it to me like a trophy.
Magnetic tray!!!!!Why is it when you drop a bolt it always falls into that one place where you can't recover it?
Install ing A Pillar lights and I place one of the black accessory bolts on the cowling. It rolls off and drops through a hole and goes under the cowling. I remove the wiper and lift up the cowling, go to grab the bolt and it disappears into the Black Hole. Already have replacement pack of 25 coming from Amazon. Just hope I don't get a rattle that drives me nuts. If anyone needs one, I have extras.