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A friend at Ford requested I post this here ASAP, it will be sent out in a little bit but I got it first!
In response to this: Some Bronco Reservation Holders Report Having Order Submitted by Dealer Without Knowledge and Consent ?
In response to this: Some Bronco Reservation Holders Report Having Order Submitted by Dealer Without Knowledge and Consent ?
We're aware of a small number of Bronco reservations mistakenly converted to orders by a small number of dealers. Reservation holders must provide consent to convert to an order, and we encourage all customers to have a discussion with their dealer on the terms of the sale before placing an order. If the customer is unable to resolve their concerns directly with their dealer, they can call the Ford Customer Relationship Center at 1-800-334-4375 to change their order back to a reservation and maintain their timestamp, change their selected dealer to a new dealer, or both. We also are reminding our dealers of this policy.
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