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Crain Ford of Little Rock. I'm livid. Needless to say I did not come home with a new Bronco.
Please help me raise hell.
- Here's a tweet to Ford.
- Yelp review of the dealership
- Google review of the dealership
- Facebook reviews
- Crain's Twitter
UPDATE:
3/2
3/3
We did it, Bronco community!
Got them to honor the MSRP. THANK YOU FROM THE BOTTOM OF MY HEART!!! I'll be reaching out to each of you individually to thank you, but if you could please help me honor my deal with them in removing all of the negative reviews, I would really appreciate it. Can't wait to be a lifelong member of this community.
Will update with photos of her in a bit.
Please help me raise hell.
- Here's a tweet to Ford.
- Yelp review of the dealership
- Google review of the dealership
- Facebook reviews
- Crain's Twitter
UPDATE:
3/2
- Michael Levine just replied to my email and has escalated to his team.
- Ford hotline was unable to move the vehicle to another dealership since this one has already taken delivery, however, I was able to submit them in a report for the markup.
- Thanks to everyone for your reviews and making some noise!
- Wife is posted up at the dealership.
- Manager: "I wish you wouldn't have escalated the situation. We have 19 1-star reviews now." They've only dropped the price 10k.
- Ford's Twitter reached out to me asking to DM for more info.
- Me and all you internet gangbangers will continue to fuck shit up until we get an apology and the MSRP.
- Boilerplate response from Ford's Service Team on Twitter:
"Manufacturer's Suggested Retail Price (MSRP) is the price recommended by Ford for a vehicle including all selected options. Total MSRP does not usually include sales or other taxes, tags, registration fees, government fees, smog certificates, emission testing charges, finance charges, and dealer document preparation charges. Final pricing is ultimately negotiated with your preferred Ford dealer and may be higher or lower than the MSRP depending upon vehicle availability and demand. If you would like to discuss this further I recommend contacting the Marketing Program Headquarters (MPH) at 1-800-334-4375, option 3. Marketing hours are 8:30 a.m. - 5:30 p.m. EST (Monday-Friday). Rick Ford Service Team"
- EOD Update:
After posting up in the dealership all day, pounding the digital pavement and blasting them on Google reviews, down to $61,349 BEFORE TAXES. Still trying to apply bullshit "non-negotiable" extras like "Crain commitment", nitro, and car care.
Not giving up yet. I want to out these fools. Contacting AG's office tomorrow and hitting up news outlets again. Will ping Michael Levine again. MSRP or bust.
3/3
We did it, Bronco community!
Got them to honor the MSRP. THANK YOU FROM THE BOTTOM OF MY HEART!!! I'll be reaching out to each of you individually to thank you, but if you could please help me honor my deal with them in removing all of the negative reviews, I would really appreciate it. Can't wait to be a lifelong member of this community.
Will update with photos of her in a bit.
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