OK. I had my other set the way the directions show and was rubbing the tie rod. It just looks like the CV is in danger now. I need to get a full turn stuff and see how much clearance is there.
Yes please contact ICON customer service and they will take care of you, as has been documented in this thread. Same goes for anyone else who got shocks from that batch with faulty plating. No need to post the pics here LOL.
I sent an email to customer service. Don't see the issue posting pics here tbh. This is a forum for people to talk about products etc. I appreciate Icon taking care of issues in this thread but without the forum posts etc some of this info might not be out in the open.
Is the problem limited to the rear shocks? My front shocks are corroding pretty quickly as well as my rear. Is it the same e-mail address that I had to use to get my shocks replaced for the hose routing issue? Scott? Or just general sales/service..?
Thanks, but I would just rather this thread not become a gallery of rusty shocks is all. It's not a rule, it's just my preference. The issue has already been well documented in this thread, along with our remedies. I do have mod privileges here in our sponsored section of the forum, but I do not remove such posts. I've demonstrated over and over that we take our lumps and let the public see how and whether we deal with issues that come up, and judge us accordingly. I was only asking that anyone else who needs replacement please contact our customer service, and if they can refrain from placing their rusty shock pictures in here I would appreciate it. Some still will, some won't. I realize it's the nature of the Internet
There's a customer service link and phone number on our website.
Always helpful, Rusty. Don't ever change. <3
That's fair and I understand that actually.Thanks, but I would just rather this thread not become a gallery of rusty shocks is all. It's not a rule, it's just my preference. The issue has already been well documented in this thread, along with our remedies. I do have mod privileges here in our sponsored section of the forum, but I do not remove such posts. I've demonstrated over and over that we take our lumps and let the public see how and whether we deal with issues that come up, and judge us accordingly. I was only asking that anyone else who needs replacement please contact our customer service, and if they can refrain from placing their rusty shock pictures in here I would appreciate it. Some still will, some won't. I realize it's the nature of the Internet
LOL I know satire when I see it! So I went to the website and grabbed the number for you
Got the fronts in and did a little flexing in the driveway. I’d hate to see what some of my angles are on the trail.
Really pleased with the Icon warranty. Was very easy to get mine replaced and hopefully I’ll have a much longer life with these.
The Icon lifts have suffered some problems as you can see from this thread, but holy heck does it drastically improve the ride of the Bronco on road. It's not as soft so you feel the small bumps more (it is a digressive system after all), but it REALLY helps the Bronco stay composed in corners and while braking.
