I ordered in July, and have inquired directly with ADV about once a month. They have never said anything about supply chain to me, just that they have quality and production issues to work out.You've got the jist of it and I mostly agree but you miss some nuance. 1.) We were told the "the rubber gasket was the final component" and was finally secured back in April yet that supply chain keeps getting mentioned. 2.) Don't believe anyone thought $100 deposit was applicable. A non-refundable 10%, 15%, even 25% would have been more appropriate knowing the timeframe this would take (hind sight is 20:20 of course) but nobody intended to finance the project for two years especially when all outward appearances make it look like this is not priority one at the shop. 3.) The "final assembly" bit is not a joke anymore it has become an insult to the customers and themselves. You could teach an 8th grade auto shop class to assemble something like this (rubber gaskets, sticking on headliner, screwing on brackets) with this amount of time. The customer will be doing half the assembly when they receive it presumably to save in shipping costs. Manufacturing I'll give you but they are not assembling engines or transmissions or ECUs. 4.) They won't be selling too many tops if they raise the cost when they are already priced above the coemption. Heck Ursa Minor is offering their camper top for $7250 with a $100 refundable reservation fee to get in the production queue.
Unfortunately I feel exactly the same as I did this time last year with about as much communication and information. The only new info between since then has not been good either (problems in manufacturing?!) otherwise it is deja vu all over again almost every month. How something that is needed, promising, has proper aesthetics, built so much excitement, and appeared to be so far ahead of the competition could be derailed by simply shitty communication with fully payed customers is beyond me. If someone can explain why not one top has shipped to a paying customer now that they have figured out the QC issues and supply chain issues I'm all ears. If final assembly takes this long then if you are not a D1 orderer you have an eternity to wait.
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