- First Name
- Gary
- Joined
- Apr 15, 2022
- Threads
- 1
- Messages
- 15
- Reaction score
- 49
- Location
- Blair Nebraska
- Vehicle(s)
- 2022 Ford Bronco OBX E Green
- Your Bronco Model
- Outer Banks
Huh, I had ZERO problem using points at my local dealer to get an oil change, and 5 tire rotation (after I lessened up the service dept that the Bronco spare does indeed have a sensor in it, and they researched it and agreed with me, lol).So I'm one of those suckers who went "all in" on reward points. Even got a Bronco Visa card to earn more reward points. Right now, I'm sitting at around 60K points.
Which sounds like a lot but it's not really. Remember - the exchange rate on these things makes the Mexican Peso look like a real value. But that's not what I'm pissed about. I already knew all that going in. I figured "free is free" - even if it's a tiny fraction of a dollar.
So I ordered up a keyless entry pad and a set of door storage bags. Scheduled with the dealership to install the pad since I didn't want to mess with renting a license for FDRS and doing it myself. Dealership is an hour away from me (2 hour round trip). Get up there and the install goes fine and the time comes to pay the bill.
Lady tells me, "Ford is switching their computers around so you can't spend your Ford points"
WT ACTUAL F ?????
"What good are points if I can't spend them?"
"Oh you can spend them. Next time."
"You guys are 2 hours away. I don't know when the next time will be. What about earning points for today? Will I EARN points for today's service visit?"
"Oh yeah...you'll get points for today. No problem."
"So...your computer has the ability to earn me points, just not for me to actually spend them? That sounds awful convenient. For you!!"
"Sorry. Out of our control. It's Ford's doing."
So at this point, what I've learned is that you CAN NOT spend your reward points on Ford merchandise such as hats, jackets, t-shirts, etc (see my other post about that bullshit).
And now, apparently, you CAN NOT spend them on Ford genuine parts and service unless you're lucky and happen to pick a time when the computer is working.
What a F'ing ripoff. I'm cutting up my Bronco Visa card and about ready to tell Ford to just keep their fake reward points and shove them right up their GD ass.
All you new buyers have been warned. Don't get too excited about Ford's {cough cough} "rewards points" . There is no end to the creative excuses they'll invent about why you can't actually spend them.
P.S.
On a related note. The door storage bags are AWESOME. Even if I did have to pay for them with my Bronco Visa. Will be the last thing I put on that f'ing card. Promise you that.
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