- Banned
- #76
Mike Levine already blatantly said that @fordmotorcompany doesn’t care about the Granger folks. That’s absolute crap.I went with 'Other' under why frustrated;
"The complete and willful destruction of the promise of building in reservation timestamp order and that all reservations would be filled before dealer stock with the addition of allocations after the fact. (two completely incompatible systems.) Turns the cutesy marketing phrase of "picking OUR preferred dealer" into "With Ford's preferred dealer." It is offensive and disrespectful to the end consumer."
as to a 'better journey/other';
"Fulfill the terms originally listed when you started taking the 190K reservations and took victory laps around social media because of it. Might also be nice to have the allocation formula actually take the number of reservation orders outstanding at each dealer into account to at least give the illusion that you care if the reservation holders get serviced before people walking in off the street."
Since I gave my reservation/order number as well, I am sure it goes in the round file as I am with Granger.
Ford created that situation by choosing a dealer up front (we couldn’t shop around), telling us we could only change once, not communicating about how allocation would work (both first round and after the changes), and so when everyone found a good deal - Ford screwed you! It sucks.
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