After reading her claim of Ford "profiting" What is her definition of "profit" ? Ford has a right to charge any administrative fees( "pushing paper") to set up the delivery of a vehicle. The increase in fees relates to the last four years of a shortage of truckers. The increase (42%) compared to BMW and other luxury brands (20+%) is a totally different comparison due to the prices already charged (higher) than a domestic model. What she probably paid more for was the car itself and having "buyers remorse".