I think part of the confusion and different level of communication is due to the fact that people are at various points in the process. There are folks with reservations and no order. There are folks with orders placed but on 99 status (don’t build). There are folks with active orders but with no VIN. There are folks with VIN’s awaiting build dates. There are folks with builds that are completed but not delivered. It depends on where you are in this process with regard to the communication you would be getting from Ford and/or your dealership.
