- Joined
- Jun 1, 2023
- Threads
- 3
- Messages
- 100
- Reaction score
- 30
- Location
- South Texas
- Vehicle(s)
- 2021 V90 T6 Polestar, 2018 4Runner, 1990 Pao
- Your Bronco Model
- Undecided
- Thread starter
- #46
Here is a script of the message they left (with personal information removed).
"This is [---] with [----] Ford. Hey [----] I was just calling you on your 2023 Bronco. I went over with the technician with that general service bulletin and that none of the pictures on there as far as warrantable or non-warrantable really specify for something like that. The closest one is for delamination but that one says it's for raised patches on the hard top so unfortunately at this point we cannot warranty it just for that. However I am going to document that you brought it in referencing that GSB and if it gets any worse down the road you know you still have plenty of warranty on it. So, if you have any questions call us back [----]."
To be fair, they are not wrong.
I do have a case number with Ford from the bot and forwarded this information, with personal information, to them.
I thought it was going to be a fight. And it is. Younger me would have almost enjoyed the onset of this fight. Older me has a Volvo V90 and a Nissan Pao and doesn't care as much.
"This is [---] with [----] Ford. Hey [----] I was just calling you on your 2023 Bronco. I went over with the technician with that general service bulletin and that none of the pictures on there as far as warrantable or non-warrantable really specify for something like that. The closest one is for delamination but that one says it's for raised patches on the hard top so unfortunately at this point we cannot warranty it just for that. However I am going to document that you brought it in referencing that GSB and if it gets any worse down the road you know you still have plenty of warranty on it. So, if you have any questions call us back [----]."
To be fair, they are not wrong.
I do have a case number with Ford from the bot and forwarded this information, with personal information, to them.
I thought it was going to be a fight. And it is. Younger me would have almost enjoyed the onset of this fight. Older me has a Volvo V90 and a Nissan Pao and doesn't care as much.
Sponsored