I brought my new Bronco home . . . . then everything went black

[3G & 6G]

Did your Big Bend come with the Badlands wheels, or did you add them? (they look great)

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[sniffHound]

Let's go!

Thanks from a bystander.

Hello, Bill! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this screen concern. Thanks!

 

[CT203]

Last Friday I brought my new Big Bend home. The next morning I went out and started it up and nothing but black on the console screen. (no speedo, no tach, no fuel gauge . . .). I jiggled fuses and thumped a few things in the forlorn hope of something was loose. Nope. Called the service department who were less than helpful with a response of "Bring it in on the 21st and we'll take a look". With much self discipline, I calmly told them what I thought about bringing it in on June 21st, and asked to escalate it to a manager. Long story short I brought it in this morning.
I did drive the BB down and back to our summer house this weekend, using the Waze app as my speedometer (and trying to abide by engine break-in protocol), but it was less than a practical solution.
Has anyone else run into this issue? Anybody have any ideas on cause or remedy??
I'll update if/when I hear back from the dealer.
Thanks!

What’s up with the influx of cheezy click baity post titles lately? And yes, I click on them!

 

[WindwardOne]

First, want to say that I appreciate Ford offering to see what they can do to help. I did hear back from the dealership and their POV is that the Instrument Cluster Panel will need to be replaced. It will apparently take until next week or possibly longer to get the part in. I'll keep my fingers crossed and hope this gets resolved relatively soon. I took the car back and so for the time being I will be flying blind

 

[WindwardOne]

What’s up with the influx of cheezy click baity post titles lately? And yes, I click on them!

Yeah, you're right, but it did yield some helpful ideas and an offer from FMC to see if they could lend a hand. So I make no apologies

 

[CT203]

Yeah, you're right, but it did yield some helpful ideas and an offer from FMC to see if they could lend a hand. So I make no apologies

That’s kinda my point. Ridiculous high school girl stuff but, it works! No shame

 

[WindwardOne]

Did your Big Bend come with the Badlands wheels, or did you add them? (they look great)

Thanks! I found the Badland takeoffs on the forum. A local forum member was selling them, and they were exactly what I was looking for. He was even kind enough to deliver them the day before I was taking delivery on the BB. I worked out a deal with the dealership to buy my BB takeoffs and put the BL's on. Thanks to a really great forum member and the flexibility of the dealership no heavy lifting (literally or figuratively) was involved

 

[Ig_bronco]

I hear if you put it in rice while you sleep tiny little Asian fairies fix all electronics. Good as new in the morning

 

[hemiblas]

Control alt delete. that fixes everything.

 

[‘21OBX]

I haven’t looked under the dash a whole lot but I’d look and feel to see if the connector came loose. The dealer probably plugged in the computer it said no communication and said yup it’s dead. Heck it’s worth a shot to look. But things do go bad with electronics.

 

[vzqhsg]

The advice of someone (like myself) who remembers IT Support in the 90's ;-)

Just don't ask them to open a window...some actually do!!

 

[vzqhsg]

See, if you folks waited for the electric model the plug and play would have been the only thing to do!!

 

[dwbronco]

It's never going back.

 

[MrsSmitty]

Happened to me in my BB. Hadn't even hit 50 miles when everything went black. No speedo, no dash screen, no entertainment. Then it would flip out and light up only to die again or the screen would read "vehicle network communication error." I would get random readings that the fuel tank was empty or the lights wouldn't turn off or the dash wouldn't register when I threw it in Park... and the check engine light was on. Most of the time though, it was just black.

With around 36 codes flashing, Ford finally traced it back to the gateway module, the main chip that processes everything. Its "that chip," the one nobody had that caused the hold up on dirt mountain. Got the new module and haven’t had any more issues. Took a whole month to fix, but that's a whole different saga for another time.

 

[wetdog]

I might burn sage in mine when I get it

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