Thank you for this. Is there a way to tell which "batch" we receive when we purchase? I am waiting on a set (I know, did not order from you guys....) and just wondering if there is a version number or something that can tell us if we get the "revised" ones?
I’ve had the same problems with these head lights and moJust a warning about these headlights before purchase/trade in. I bought them and had them installed for about a week before the color ring started having a noticeable spot where the RGB ring has partially failed. I hate it, because I love the actual headlights, but it looks cheap/odd to have one green or blue spot when you are driving around.
I reached out to Morimoto about the issue on the 6th of March and, initially, they informed me that they would help me get it replaced under warranty, but they don't seem to be in a hurry to rectify the issue (7 days since they sent me an email telling me that they respond to emails in the order received). Given the difficulty other forum members have also mentioned in getting Morimoto to respond to emails, I thought I should mention it.
When they first responded, they said I would have to buy a new headlight outright to replace the one that has issues, and then they would refund me once the unit with the problem was returned. Not sure why I would have to pay for a second unit since the first failed so quickly (Why not just charge me if the unit has not been returned in 15 days) but that's the way it is.
Given that one of the units had issues in less than 7 days/400 miles (one smooth highway trip to the beach and a few trips to food lion), and the customer service is so slow, I'm not really comfortable giving up my old headlights in case one of the units fails completely, and I have to replace it quickly.
Anyway, food for thought. I hope that the actual headlights prove to be durable over the long term. That said, this initial failure, and the experience so far with Morimoto customer service for the warranty claim isn't giving me the warm and fuzzies.
Just a warning about these headlights before purchase/trade in. I bought them and had them installed for about a week before the color ring started having a noticeable spot where the RGB ring has partially failed. I hate it, because I love the actual headlights, but it looks cheap/odd to have one green or blue spot when you are driving around.
I reached out to Morimoto about the issue on the 6th of March and, initially, they informed me that they would help me get it replaced under warranty, but they don't seem to be in a hurry to rectify the issue (7 days since they sent me an email telling me that they respond to emails in the order received). Given the difficulty other forum members have also mentioned in getting Morimoto to respond to emails, I thought I should mention it.
When they first responded, they said I would have to buy a new headlight outright to replace the one that has issues, and then they would refund me once the unit with the problem was returned. Not sure why I would have to pay for a second unit since the first failed so quickly (Why not just charge me if the unit has not been returned in 15 days) but that's the way it is.
Given that one of the units had issues in less than 7 days/400 miles (one smooth highway trip to the beach and a few trips to food lion), and the customer service is so slow, I'm not really comfortable giving up my old headlights in case one of the units fails completely, and I have to replace it quickly.
Anyway, food for thought. I hope that the actual headlights prove to be durable over the long term. That said, this initial failure, and the experience so far with Morimoto customer service for the warranty claim isn't giving me the warm and fuzzies.
I have the exact same problem with my drivers side headlight Morimoto sent a replacement and the replacement has the same issue as for Morimoto’s customer service it’s shit took me 2 weeks of calling every day being placed on hold for an hour just for someone to pick up and hang up the phone finally I got someone one the phone and raised hell to speak with a manager. I’ve just received my 2nd replacement headlight so here’s to hoping this one is going to workJust a warning about these headlights before purchase/trade in. I bought them and had them installed for about a week before the color ring started having a noticeable spot where the RGB ring has partially failed. I hate it, because I love the actual headlights, but it looks cheap/odd to have one green or blue spot when you are driving around.
I reached out to Morimoto about the issue on the 6th of March and, initially, they informed me that they would help me get it replaced under warranty, but they don't seem to be in a hurry to rectify the issue (7 days since they sent me an email telling me that they respond to emails in the order received). Given the difficulty other forum members have also mentioned in getting Morimoto to respond to emails, I thought I should mention it.
When they first responded, they said I would have to buy a new headlight outright to replace the one that has issues, and then they would refund me once the unit with the problem was returned. Not sure why I would have to pay for a second unit since the first failed so quickly (Why not just charge me if the unit has not been returned in 15 days) but that's the way it is.
Given that one of the units had issues in less than 7 days/400 miles (one smooth highway trip to the beach and a few trips to food lion), and the customer service is so slow, I'm not really comfortable giving up my old headlights in case one of the units fails completely, and I have to replace it quickly.
Anyway, food for thought. I hope that the actual headlights prove to be durable over the long term. That said, this initial failure, and the experience so far with Morimoto customer service for the warranty claim isn't giving me the warm and fuzzies.
You just have to turn the adjustment screw and it'll raise.
Don't use your factory lights to compare... you have to measure.
Again you don't just turn lights to match the other side. You MUST align them properly. Proper alignment is as follows:
What is the measurement from the ground to the center point of your low beam (top light) (the morimotos).
I’ll be home at 530 I’ll let you know this evening
You guys are making me want to reach back out to Morimoto. I do love the lights, but have had same issue with passenger side not going high enough. After getting a replacement set a couple months back, same issue I decided to just live with it. Now I'm wondering if I've been through (2) sets of the first run lights and if it's worth it to try again.
