New Chip Shortage?

[Calm horse]

Still waiting on gas caps. Ford has had a hard time sourcing them for a number of their vehicles. A good number of the Broncos released were done so without gas caps just to keep the production line moving.

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[TheDoctor]

We will have to disagree on this one partner. I don't think they need to give updates to people that just have a reservation or an order. They should for the people who have received a blend week notice and an email that said they are In production and are over a month past their blend date. It's not that hard. Heck, the chat line person told me that their data they look at isn't the same data as the dealer or at the plant. How about just give the customer support team the actual updated data?

Fair enough...my view is they should stop giving any data as a vehicle moves through the process from order to delivery. As an example, how many times have you contacted a customer support number about a vehicle that you do not yet have since you ordered? When you put that, along with all the other people who are doing the same thing, how much have you delayed customers who have a vehicle in their possession that may have needed to speak to a CSR for a valid reason?

Entitled people who think that Ford 'owes' them information drive me crazy. You put in an order, you will get the vehicle when it is ready for you to pick up.

 

[Brock9281]

My Bronco has been confirmed as being built on 2/25 although it’s still In Production via tracker and according to the 800 number. All they can tell me is that it shows “Plant Hold” with an end date of April 25. Being shipped via rail to Birmingham AL

OBX high package

 

[Trino351c]

Grab a chair, a cooler, some firewood, several cases of beer and be ready to wait a looooooooooooooooong time. I was originally in production 12/26/21 and tracker has been stuck at in production 1/26/22. Cheers

 

[Spidurfiji]

Fair enough...my view is they should stop giving any data as a vehicle moves through the process from order to delivery. As an example, how many times have you contacted a customer support number about a vehicle that you do not yet have since you ordered? When you put that, along with all the other people who are doing the same thing, how much have you delayed customers who have a vehicle in their possession that may have needed to speak to a CSR for a valid reason?

Entitled people who think that Ford 'owes' them information drive me crazy. You put in an order, you will get the vehicle when it is ready for you to pick up.

Going to have to agree to disagree with you. My beliefs on basic customer service are in complete contrast to you.

 

[BsCostanzo1]

Just because you are in production does not mean it is being built. The actual build week will move often. My wildtrak build week was moved 4x before it was actually built.

Agreed, but customer service chat did tell me that I have been built, and moved to "Secondary production" and no constraints noted. That update hasn't changed in the system since my modules popped on 3/6.

 

[AZ_BRONC]

I went into production on 4/4, after a one week push from 3/28 build week, and it’s already on a train with estimated arrival in two weeks. I’m a SAS with high package, mod bumper, aux switches, pretty much everything except MIC and tow, so everything requiring chips except Lux package stuff. I’m guessing MIC and tow are still holding many up.

 

[TheDoctor]

Going to have to agree to disagree with you. My beliefs on basic customer service are in complete contrast to you.

No problem... But while you contact CS...try to figure out what step your Bronco is in, why it hasn't moved to the next step...what it holding it up, why you can't find an answer to your questions...wondering when it will move on some tracker, etc..., I will be enjoying my days and when I get a call from my salesperson to come get my Bronco, I will. Any additional emails from Ford to try to keep me updated is just gravy on top.

 

[Stu baby]

I went into production on 4/4, after a one week push from 3/28 build week, and it’s already on a train with estimated arrival in two weeks. I’m a SAS with high package, mod bumper, aux switches, pretty much everything except MIC and tow, so everything requiring chips except Lux package stuff. I’m guessing MIC and tow are still holding many up.

This Nobody is saying anything about the MIC tops lately! Unless they have made huge production gains on the tops there is going to be big differences. When they produce 1k or so Broncos a week but only 250 or 300 tops, that’s probably the biggest issue. Yet you never hear anything about the top production anymore. I wonder why

 

[BsCostanzo1]

I went into production on 4/4, after a one week push from 3/28 build week, and it’s already on a train with estimated arrival in two weeks. I’m a SAS with high package, mod bumper, aux switches, pretty much everything except MIC and tow, so everything requiring chips except Lux package stuff. I’m guessing MIC and tow are still holding many up.

That is good information. I am a 4dr BL, lux, softop, not tow pkg. Maybe it is the Lux package holding it up.

 

[GaryB2220]

There hasnt been a stop in the shortage since it began, and the shortage will last well into 2023. New chip plants are being built in the USA, but they wont be operational for at least another 3-5 years (probably more like 7). same goes for epoxies, raw materials for metallurgy - sheet metal, rare earth materials from China, petroleum based raw materials for some of the plastics, etc.

 

[Cohiba]

1/14 - in production (started) no check as of today. Had dealer verify I still have May 3d as delivery date, so 2 more weeks max before it has to move to next step. Fingers cross.

 

[theserg]

reading some of these replies and I sure do feel bad for some of you guys that have had such a long time to wait. I am a big bend with a mid package and a few additions and had mine built in 2 weeks and delivered in a month post production date down to Florida. The wait is worth it for those still waiting it out, I promise.

 

[Little Foot]

Yikes. That makes me really nervous. Have you received any other information at all? That is the thing that is upsetting... In this day and age of technology and information, I wish Ford would at least give the buyers real time specific information on their builds. We can handle the bad news. The uncertainty and lack of transparency is just not good.

What is your build?

 

[BsCostanzo1]

What is your build?

4dr, Badlands, soft top, removed the tow pkg, Lux, Sasquatch

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