Which model do you use? https://carlinkitcarplay.com/products/tbox-plus?source=aliceads&gad_source=1&gad_campaignid=22529304621&gclid=Cj0KCQjwxJvBBhDuARIsAGUgNfj82X4SrNTroJm0LUkIu8m6pyAYpn15GbVDFErVtiE9k9klcrB2PJAaAtptEALw_wcB
