Terrible Dealer Experience with Dick Masheter Ford in Columbus OH

[Compta38]

yeah, I'm walking...no car is worth all that bullshit.

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[heynow14]

This is hilarious!! These dealers are too much...makes me love my no nonsense experience that much more.

This all said: any contract which you agree to not sell is not enforceable. If you own something, you can sell it. Period. Simple to win that one.

 

[shieldsy]

dealers set the terms of the sale, and it is up to the customer to either agree or disagree with those terms. This is why it is important to discuss those terms of sale, get a purchase agreement or buyer’s order drafted and signed, and get it all writing before the order is placed with the dealer.

So now the goal posts have moved from not only getting a signed purchase agreement before the order is placed that documents the agreed upon price....to now, get the dealer to identify in writing every single term that they may insist on, have them sign that document while also providing in writing a guarantee that they won't be adding any additional terms over the course of two plus years as you wait for the order to be filled?

If you don't appreciate how ridiculous and pollyannaish that is then you might be a Ford dealership homer.

 

[Zero_chance]

Nothing surprises me.
But I would contact Ford and ask if this is accurate to their standard operating procedures and ask if they stand behind the dealership. See if Ford agrees with their tactics. If they don't agree, then tell them you're filing a complaint with the Better Business Bureau against both Ford and the dealership, unless you are to purchase your inaccurately-placed order for MSRP.

It might do nothing, and you are only one drop in the ocean for such a big corporation.
On the other hand, it would only take Ford a simple phone call to sort this out with your dealer.

Ford did the same thing with the Ford GT, but they’re the manufacturer. Not certain a dealer has the right to do that, but who even knows anymore.

 

[GBronco]

No way I buy anything under those conditions. The leather mistake- probably. The unethical/possibly illegal forced financing and no sell clause? Hell to the no.

The leather probably isn’t a mistake…they most likely option all of the special orders like that knowing it’s usually the more desirable (high cost) option for retail should they back out

 

[Heffe66413]

File a complaint with the BBB. It will be a permanent part of their record . I would file a small claim alleging breach of contract ( they purposely ordered options you did not want. ) and allege illegal business practices for the forced financing. If you paid any down payment then I would also argue Fraud in the inducement - ( they took your money and purposely omitted telling you all the terms of the sale.
in most states corporation have to be represented in court by an attorney.
Even if you lose you will have gotten your two cents worth.

 

[mrjking2000]

the forced financing nets them extra money for selling that loan. so it's another way they make money. I have seen this before, and when I really work a dealer over on a vehicle for a smoking price, I'll finance it through them for at least that 1st year so they make some back lol. after that, screw em! hahaha

 

[Roadeyes]

I think we should all pause for a minute to appreciate the spectacularly colossal balls on Dick Masheter Ford.

Bravo!

 

[MNBigfoot]

Read an article in Jalopnik this week that the Federal Trade Commission is looking into this sort of problem and wants to hear about it.
Federal Trade Commission Wants to Ban the Shadiest Car Sales Tactics (msn.com)
P204800 Auto Rule NPRM.pdf (ftc.gov)

 

[wavydave]

In 2015 I bought a truck with a $14000 off sticker (good ol' days...), but I had to finance it through the dealer's choice (rate was meh, not stellar). Also, their choice of financing did not have any online pay options and wanted me to mail a check w/stub every month (not even able to have the bank cut the check). Forget that (with a capital F)... Since I was within the 30 days of having already checked rates with my banks, and b/c I told them I was unhappy with the current financing note, they gladly cut me a check to pay it off and have them take over financing instead. Does this help you in your situation? IDK. Just throwing some info out there. I hear dealers hate this because it screws them out of their deal w/ financing.

 

[BroncoJLandCJ]

I didn't read all this the name killed me... gotta be fake or a joke lol I'm sorry for any ill treatment from them but I couldn't keep reading after seeing that name

I read it as Dick Masher. Stay away. Stay very far away.

 

[Havoc1]

I read it as Dick Masher. Stay away. Stay very far away.

That's exactly how I read it!

 

[hemiblas]

Sorry this happened. Ford has already said we need to protect ourselves from their dealers by getting everything in writing ahead of time.

 

[JackAndKoke24]

I don't get what's wrong with the affidavit. It sounds like the dealership is trying to protect that the bronco goes to a bronco enthusiast instead of some douche that will flip it for $5k, 10k or more.

 

[Lifeliberty]

I don't get what's wrong with the affidavit. It sounds like the dealership is trying to protect that the bronco goes to a bronco enthusiast instead of some douche that will flip it for $5k, 10k or more.

Nah, they are still saying they have control over something you paid for, for 2 years... nah, the bronco is mine. I own a house because i don't want a landlord telling me what to do. 2 years under their thumb?, fuck that

Will he probably keep it longer than 2 years, sure, so what's the harm? No one owns me or has rights to my bronco after i pay for it, they can just STFU and die right there

The BIGGEST problem is that, i assume, none of these 'dealer special additives ' were made known when the car was ordered.
Total BS: Bait n Switch

Hearing these stories makes me so grateful i went outside Columbus. Plenty of great dealers in NE Ohio. Klaben Ford was awesome with none of that sheet.

1. Bronco was same as on the Dora i was given.
2. Could have brought my own financing or chosen from 3 they would search through for me
3. 2 year contract, what's that?

Seriously, there are great dealers and salesmen with no games in Ohio. 2 hours away and I'm forever grateful i went there

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