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Ford had a great idea to start reservation program for the new Bronco. It worked for Tesla with Model 3, there were no complaints, so it should have worked for Ford.
There is a major difference between Ford and Tesla, dealerships and greedy, incompetent dealers.
I have bought Ford vehicles before, I custom ordered a 2015 Mustang in November 2014 and got it 4 weeks after my order, with a cool feature of my name being on Window Sticker.
My story with Tomball Ford began in 2017 when I bought the new Explorer, so when it came time to make my Bronco reservation I made my early reservation and chose them because they are close and I was at the front of their reservation line.
I was assigned to Tomball Ford self proclaimed Bronco guru Jorge Lopez, a guy that can and gets people into Broncos for the right price. Yes he can and he does, but not for reservation holders. He gets people from Florida to California in their new Broncos.
At first I waited for the guru to call me so we can convert the order, when it didn't happen I made serious efforts and was able to convert the order on the last day 03/19/2021.
The vehicle wasn't built in 2021 and I reordered the 2022. The problem is that my configuration somehow ended up with several items I didn't want and are serious constraints, biggest of these restrictions are the Tube doors. I don't need them and I contacted Lopez who is REFUSING to update my configuration to a buildable one. He told it to my face.
Now he is requesting that I change my configuration into something he wants.
I contacted the Bronco helpline and they are helping me switch dealership after two years.
Most (not all) Car sales people are greedy, incompetent and cause a lot of customer dissatisfaction. Elon Musk realized that and other companies are again playing catch up.
Fortunately car salesman are one profession that will die off and changed by online configurators and online ordering.
As for me, I am waiting to see if I can be switched over to a new dealership and even if I do I doubt I would be able to be selected for the April build.
There is some Ford blame in all of this, but I believe that greed and incompetence of dealers is the leading cause of these delays.
There is a major difference between Ford and Tesla, dealerships and greedy, incompetent dealers.
I have bought Ford vehicles before, I custom ordered a 2015 Mustang in November 2014 and got it 4 weeks after my order, with a cool feature of my name being on Window Sticker.
My story with Tomball Ford began in 2017 when I bought the new Explorer, so when it came time to make my Bronco reservation I made my early reservation and chose them because they are close and I was at the front of their reservation line.
I was assigned to Tomball Ford self proclaimed Bronco guru Jorge Lopez, a guy that can and gets people into Broncos for the right price. Yes he can and he does, but not for reservation holders. He gets people from Florida to California in their new Broncos.
At first I waited for the guru to call me so we can convert the order, when it didn't happen I made serious efforts and was able to convert the order on the last day 03/19/2021.
The vehicle wasn't built in 2021 and I reordered the 2022. The problem is that my configuration somehow ended up with several items I didn't want and are serious constraints, biggest of these restrictions are the Tube doors. I don't need them and I contacted Lopez who is REFUSING to update my configuration to a buildable one. He told it to my face.
Now he is requesting that I change my configuration into something he wants.
I contacted the Bronco helpline and they are helping me switch dealership after two years.
Most (not all) Car sales people are greedy, incompetent and cause a lot of customer dissatisfaction. Elon Musk realized that and other companies are again playing catch up.
Fortunately car salesman are one profession that will die off and changed by online configurators and online ordering.
As for me, I am waiting to see if I can be switched over to a new dealership and even if I do I doubt I would be able to be selected for the April build.
There is some Ford blame in all of this, but I believe that greed and incompetence of dealers is the leading cause of these delays.
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