- First Name
- Ed
- Joined
- Dec 23, 2021
- Threads
- 2
- Messages
- 6
- Reaction score
- 6
- Location
- Manitoba, Canada
- Vehicle(s)
- 21 Ford Bronco 2dr
- Your Bronco Model
- Wildtrak
- Thread starter
- #1
Unfortunately…….. another bad dealer to report, this time in Manitoba Canada. On September 8th The gm at Virden Ford Sales Ltd. Agreed to sell my wife an incoming stock order for a 4 door wildtrak for msrp, I had him send me a signed detailed written sales agreement, and had him take a $1000 deposit, the bronco was supposed to be here in October, didn’t show up till this week. Communications started mid last week where I instantly got the feeling he wanted to break the deal, telling me I would have to sign a non sell agreement and that these broncos are getting flipped for more than msrp so he needs to make sure that I intend to keep it. I gave him all the resurances possible that I intend to keep it, and told him I will sign any no sell agreement he wants me to. So he started the credit app process with ford and he found out that I bought a bronco earlier in the year from another dealer, which was my 2 door that I had a first hour reservation for. He instantly used this as an excuse to not sell me the bronco and basically slammed the door on me saying that there is nothing I can say to change his mind. The next morning I went to the bank and got a bank draft for the full amount. Drove to the dealer and put it on his desk, he wouldn’t take the money and sell me the bronco. I even offered to trade off my 2 dr wildtrak to get the 4dr for my wife before Christmas. Main reason for really needing a 4dr all of a sudden is, the family is growing and need room for one more car seat. I was notified on Thursday that he has sold it to someone else, I am guessing to the highest bidder. I understand this is a dealer stock order so he can sell it to whoever he wants and the dealer owns the inventory, but I feel like ford should be holding them to some sort of code of ethics in regards to upholding contracts and agreements made to loyal ford customers. Further more me and my family have personally bought 7 new fords from this dealer in the past 13 years most of which we still own so it’s not like I am person off the street or from a different province. I filed a complaint with ford customer service but there is not much they can or will do past providing feedback to the dealer, which in this case hasn’t done me any good.
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