Preach!! And how about ask me up front before they build yours if you are ok with it sitting on a dirt lot for months. I would have opted to wait until all parts were available to complete the build!Im a 1/17 build week / 1/21 blend sitting on Ice Mountain. No direct communication from Ford that I didnt initiate. Ford’s social media team responded to me on Twitter with the chip hold status, talk to your dealer bullsh&t. I finally reached out to my salesman about 10 days ago. He sees the 5/21 EDD that was on the tracker before it was removed. He was excited that my Bronco was coming. So he knows nothing, and the fact he was excited my Bronco was a month away was pathetically sad because I know that date is bullsh&t too.
I previously gave Ford a pass thinking they made a parts scheduling error or a s supplier failed to deliver in January and Ford had to put some trucks in limbo rather than stop the line. But clearly Ford cant schedule worth a damn or are 100% aware when they will be short components and choose to keep putting more and more trucks in limbo. Either case, it’s a complete screw up in my opinion and a customer service sh&t show. The lack of communication, and the fact Ford later produces complete broncos while others sit in limbo is insulting.
im fortunate enough I can wait and refocused my frustration to working on some home projects as a distraction. But I suggest NO ONE expect anything from Ford. They clearly cant deliver and the lack of communication has me thinking they dont care more and more each day. Ford is totally relying on the hope that the joy of having the truck will smooth over everything. I will never special order a vehicle from Ford again and they may lose me as a loyal customer.
Now I know many on here will say Ford
owes me nothing and we’re in unprecedented times. On the latter, yes, but that doesnt free Ford from being more transparent and proving communication to consumers. If Ford didnt want to be held to standards, they should have never given us trackers and tools to watch progress on builds.
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