Mine shipped from the factory with the soft top actually in the back. My dealer was surprised and thought it would come separately as well. It comes on a stiff plastic/Styrofoam base and is strapped to the Bronco's tie-downs. A box is also included in the package that has the side panel plastic pieces (the ones that receive the front seal of the soft top side windows), but not the alternate interior trim panels.
Here’s a picture of the correct panels installed on the soft top. I’m holding the hard top version of a panel to give a frame of reference. Note that the soft top panel has a “cut-out” portion that lets permits the soft top frame to pass through.
Thank you for the picture and all your info in this thread! It has been a huge help! I am still working with Dealership to get right trim pieces, but with all this knowledge I am happy to be aware of the situation and ready with info.Here’s a picture of the correct panels installed on the soft top. I’m holding the hard top version of a panel to give a frame of reference. Note that the soft top panel has a “cut-out” portion that lets permits the soft top frame to pass through.
I hope that your dealer does the right thing. I've been trying to work with Chapman Ford in Horsham, PA @DealerInsider since May when I changed tops and noticed they didn't include these parts. After a few months of emails they ordered the parts. A few weeks ago when the parts arrived they told me that I would need to come to the dealership, which is about 3 hours away, so they could install them per policy. I get that there are policies, but there should be common sense too. Not to mention the business decision not to send them to me given that I'm a repeat customer and I've spent over $100K at this dealership. Very disappointing on so many levels that neither Ford nor Chapman appear to be willing to do the right thing and provide all of the parts that I purchased. Rant over. Good luck!
My dealer made me come in and leave it there for two days! It was a pain, but would have been a nightmare if I would have needed to travel like you. Install is basically the same as putting the cover on your fuse box!
Is that what I’m in for? I don’t even have the soft top on it right now. Still the MIC top. So that doesn’t even make sense.
Mine was an early MY23. Hopefully they’ve corrected things / now include everything and it’s a non-issue for you.
It took a few emails, but supposedly the parts are on back order and will be shipped to me from Granger Ford, since I was an out of state purchaser. At first, they wanted me to order from a local dealer and be reimbursed, but that seemed redundant, and I shouldn't have to lay more money out for parts that were forgotten. I'll keep everyone posted when mine actually get sent.
I believe the part numbers are:
There are different exterior trim pieces for hardtop that need to be installed in replace of the pieces the soft top uses. I believe there are some videos or pictures that will show the difference between pieces. Hope this helps
