Not ok! Dealer taking liberties with customer and charging for unnecessary "Accessory Package"

[Go Devils]

Hey Brongco6G, just when I thought everything was going great. I got my VIN in November, then my build date, and now I have an estimated delivery date! Yes, this is where we have all wanted to be, right? But my salesperson at Lawley Ford in Sierra Vista just sent me my Purchase Agreement (attached below). Why would anyone want these things on a brand new soft-top Bronco? I was never informed of these extra fees and I chose this dealership because I thought they didn't charge ridiculous extra fees. When I asked if they could remove them because I don't need/want them, the head sales manager called and told me that they have such a small profit margin, they have to "make money somewhere." Isnt' that what "doc fees" are supposed to be for?

Anyone else dealt with this nonsense? Any suggestions on getting around it? I tried to change dealerships already (November 2021 case #), but no luck since Ford is so backed up on dealership transfer requests.

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[PaulBrownSr]

Outrageous. Hope you get them to knock it off. $600 is a pretty high doc fee as well!

 

[Go Devils]

Outrageous. Hope you get them to knock it off. $600 is a pretty high doc fee as well!

Right? No such luck. It went all the way up to the GM and Owner, and they all said no.

 

[HeliPilot]

I would go in every other week with a scratch in one of the tinted windows. They would rue the day they overcharged me for "Lifetime" window tint.

 

[notyouraveragejoe]

Dude, not ok. Add that dealership to the "naughty list!" Time for the Bronco6G Community to activate! Lawley Ford, shame on you!

 

[ProdigyJKU]

$300 for some nitrogen in the tires?

 

[BigBendBW]

Hey Brongco6G, just when I thought everything was going great. I got my VIN in November, then my build date, and now I have an estimated delivery date! Yes, this is where we have all wanted to be, right? But my salesperson at Lawley Ford in Sierra Vista just sent me my Purchase Agreement (attached below). Why would anyone want these things on a brand new soft-top Bronco? I was never informed of these extra fees and I chose this dealership because I thought they didn't charge ridiculous extra fees. When I asked if they could remove them because I don't need/want them, the head sales manager called and told me that they have such a small profit margin, they have to "make money somewhere." Isnt' that what "doc fees" are supposed to be for?

Anyone else dealt with this nonsense? Any suggestions on getting around it? I tried to change dealerships already (November 2021 case #), but no luck since Ford is so backed up on dealership transfer requests.

Where is the list of ‘accessories’ that they are charging for?

 

[Go Devils]

Where is the list of ‘accessories’ that they are charging for?

See the bottom asterisk. All the stuff that we "need" as Bronco owners, right? (doors off, soft top down...)

 

[Go Devils]

$300 for some nitrogen in the tires?

Its high quality nitrogen, I'm sure! Best on the market!

 

[Lucky Nut]

That sucks.

 

[heynow14]

Are you seeing that they are charging Accessories under the Taxes subhead? These guys are clearly up to no good here....total creeps...

 

[BigBendBW]

See the bottom asterisk. All the stuff that we "need" as Bronco owners, right? (doors off, soft top down...)

Missed that, what’s a ‘Karr’ alarm, is that a typo or really a type of alarm lol

 

[Go Devils]

$300 for some nitrogen in the tires?

And where am I supposed to get them refilled? Keep in mind the stealership is 3 1/2 hours away from me!

 

[Go Devils]

Missed that, what’s a ‘Karr’ alarm, is that a typo or really a type of alarm lol

Its real. And it comes with keyless entry! Great! 1990 called and they want their alarm back!

 

[Drex]

Government fees (DMV fees?) of $883 also seems excessively high, I'd get a detailed breakdown and verify all the numbers with the State.

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