Oil splatter in engine bay after oil change at Ford dealer

[AK007]

Last month I took my 23 Wildtrak to my local dealer for a full synthetic oil change. I did the break in period and had the oil changed at 1,000 miles at the dealer I purchased the Bronco from in Maryland then came to this dealer in Virginia for the 5k oil change but was at about 5800 miles. The only reason I didn’t go to the purchase dealer was because they’re a little further out and the VA dealer agreed to write a service ticket for the Procal install.

Long story short I put about 700 miles on the Bronco since then, really put her through the paces this weekend with some long drives and elevation changes and each time i pulled over on Saturday and Sunday I smelled oil.

I checked under the Bronco Saturday and no oil and figured maybe they spilled a little oil while filling up. Yesterday afternoon i continued to smell it and opened the hood and saw oil splattered in the engine bay. I have the JCR engine cover and it was pouring so I parked the car for the day and today before heading to the dealer saw that after unscrewing the engine cover oil splattered primarily under the shield and towards the cabin area. Fearing the worst i thought they forgot to put the engine oil cap back on but it was there. Checked the dip stick and it wasn’t secure so i pushed it back in and now I’m waiting at the dealer. I’m expecting an oil change and an engine bay cleaning.

They didn’t charge me for the last oil change because it took almost 4 hours with an appointment but they told me they rotated my (4) tires (which they didn’t) but i forgot to provide them the wheel locks. (I went to a local tire shop I trust for the 5 tire rotation a few days after) So either the Ford tech isn’t communicating to the service desk or I was just lied to. At this point I don’t know if I should get the extended warranty, if I do I hesitate on coming back here. Good help is hard to find at the dealer service centers i get it. But at this point I’ll just keep going back to my purchase dealership. Or maybe go back to changing the oil myself. Again I appreciate this dealer for helping me out with the Procal, but at the end of the day if I’m can’t trust them I don’t think it’s wise to keep coming here. I was nervous the whole time that they won’t put the right oil in. Lol

Is there anything else the service dept should check for? I checked for oil near the intake but that area looks ok.

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[CarGuy]

Looks like they left the dipstick out when starting it.

 

[USSCajun]

Out of curiosity, why did you put a cover on the engine? It traps heat.

 

[AK007]

Out of curiosity, why did you put a cover on the engine? It traps heat.

One could say the same about the hood lol jk jk, my ocd kicked in and needed something for the eyesore and chaos. I figured the K&N intake would help as well.

 

[CarGuy]

Out of curiosity, why did you put a cover on the engine? It traps heat.

It keeps the oil from hitting the hood

 

[BostonSasquatch]

Interesting coincidence: there's a current thread,
https://www.bronco6g.com/forum/threads/any-reason-to-stick-with-stealership-for-oil-changes.81311/

 

[CarGuy]

One could say the same about the hood lol jk jk, my ocd kicked in and needed something for the eyesore and chaos. I figured the K&N intake would help as well.

It does trap the heat very close to the engine.

 

[AK007]

It keeps the oil from hitting the hood

exactly, it would've been everywhere otherwise! lol

 

[CarGuy]

To be fair, it is one f-ugly engine.

 

[AK007]

DEFINITLEY NOT coming back here, they just told me they did a new oil change and cleaned the engine bay and I may smell chemicals from the engine clean for the next few days. I opened the hood to check, low and behold oil in ALL THE SAME PLACES.

 

[WarthogJr]

Just checking…you’re not sleeping with the service manager’s wife, right?

 

[AK007]

Just checking…you’re not sleeping with the service manager’s wife, right?

You would think!! I'm just waiting for a camera crew to run up on me and scream "you got Punk'd" lol

 

[TX-Dennis]

DEFINITLEY NOT coming back here, they just told me they did a new oil change and cleaned the engine bay and I may smell chemicals from the engine clean for the next few days. I opened the hood to check, low and behold oil in ALL THE SAME PLACES.

Yeah, I definitely wouldn't go back there. They probably didn't do the second oil change, either.

That said, no real harm was done. I'd just wipe it down and go on. My last oil change they splattered a little around the filler - probably when they took the funnel out. I just wiped it off. No worries.

 

[Mlarv]

Clean it up, and drive past the service department next time you need work done.

 

[Rydfree]

One could say the same about the hood lol jk jk, my ocd kicked in and needed something for the eyesore and chaos. I figured the K&N intake would help as well.

Notice they put "Caution Hot" on the engine cover but not the hood

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