- First Name
- Clifford
- Joined
- Oct 27, 2020
- Threads
- 4
- Messages
- 155
- Reaction score
- 241
- Location
- Monmouth County, NJ
- Vehicle(s)
- GT350, Cherokee
- Your Bronco Model
- Badlands
- Thread starter
- #1
I was pre-qualified at PenFed for 1.99% for 60mo but jeez they make it hard to actually use. First, my VIN isn't being recognized by their system so I can't move forward (bronco is being delivered this week). Second, their customer service is severely lacking, requested a call back at 330 and they finally called my at 6pm and it's impossible to chat or call them. On the phone I found out they only issue dual party checks to the dealer and no they don't overnight them, only snail mail which could be 7 days on average. Unsure if the dealer would actually let me take it home with a "check is in the mail" promise. So just wondering if anyone else has actually used their financing at the dealer.
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