Pre-Delivery Inspection Question; dealer won't complete PDI

[DDraht]

I am confused to how long a pre-delivery inspection should take. I guess its because like everyone else the entire process is frustrating. After the typical waiting to ship for 3 month & one month in shipping my vehicle finally arrived in town. However, that is as far as it has gotten. It arrived in Anchorage a couple days before Christmas, a local unfitting shop took a picture of it & another in the Ford dealer's commercial / recon lot on the 29th while he was there picking up another vehicle. The PDI is still not done. I have tried to be patient but I think its past that now. My main vehicle is now in the shop, & my new vehicle has been sitting on the ground for over two weeks now.

I sent a text to the salesperson on Wednesday & he said he was waiting on his manager to give him a timeline. I sent a text today and he said PDI can take a little bit and isn't in their control how long it takes.

WTF do you mean it is not in your control, its on your lot, who does the inspection? I would assume their certified techs. I am dumbfounded that they wouldn't want to get it off the lot & in the books, going on three weeks for a PDI seems a little much to me. Does anyone know what the average time from arrival to the time they go the inspection done was?

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[cbrenthus]

My JLUR and Bronco took 5 days for me to pick up from the day they arrived, but that was because I was waiting on a check from the credit union. I could have probably picked them up the same day or next.

My Pacifica (same dealer and sales guy as the JLUR) arrived on a Saturday morning and I drove it home that afternoon.

My '17 STi arrived on a Thursday afternoon and I picked it up the next day.

Please note that all the above were instructed to have minimal PDI, NO washing of any kind, and even not to remove any protective wrapping/sticker/etc, so that might help. But no reason you should be waiting this long.

 

[Crazycactus]

I am confused to how long a pre-delivery inspection should take. I guess its because like everyone else the entire process is frustrating. After the typical waiting to ship for 3 month & one month in shipping my vehicle finally arrived in town. However, that is as far as it has gotten. It arrived in Anchorage a couple days before Christmas, a local unfitting shop took a picture of it & another in the Ford dealer's commercial / recon lot on the 29th while he was there picking up another vehicle. The PDI is still not done. I have tried to be patient but I think its past that now. My main vehicle is now in the shop, & my new vehicle has been sitting on the ground for over two weeks now.
I sent a text to the salesperson on Wednesday & he said he was waiting on his manager to give him a timeline. I sent a text today and he said PDI can take a little bit and isn't in their control how long it takes.
WTF do you mean it is not in your control, its on your lot, who does the inspection? I would assume their certified techs. I am dumbfounded that they wouldn't want to get it off the lot & in the books, going on three weeks for a PDI seems a little much to me. Does anyone know what the average time from arrival to the time they go the inspection done was?

Both my loaded Badlands and my Bronco Raptor had their PDIs and were picked up from the dealer within 8 hours of being taken off the truck. Badlands delivered 7-29-22 & Braptor delivered 9-13-22.

 

[JohnnyBronco]

I could have picked up just one or two days after it was offloaded at dealer. But we were out of town so that gave them a 10-14 day window.

PDI involves a bath, check all fluids, tires, operation of all controls. Slap state inspection sticker on it. Should take about 4 hours is my guess. Oh and all vehicles arrive with majority of electronics disabled or used to

For it to take as long as yours I would suspect transit damage they ate not disclosing until they get parts

 

[DDraht]

I could have picked up just one or two days after it was offloaded at dealer. But we were out of town so that gave them a 10-14 day window.

PDI involves a bath, check all fluids, tires, operation of all controls. Slap state inspection sticker on it. Should take about 4 hours is my guess. Oh and all vehicles arrive with majority of electronics disabled or used to

For it to take as long as yours I would suspect transit damage they ate not disclosing until they get parts

Thats what I am starting to think as well. At least they could be up front about it and tell me vs saying we just don't know when we will get around to it. Have to love good customer service.... Thanks Kendall

 

[kodiakisland]

Yeah, somethings not right. You should at least be able to see it before PDI. I've driven two vehicles home the same day they were delivered to the dealership. There is nothing special as long as they have a couple hours to get it done. I would not be texting. I would be there in person and find out today WTF is up.

 

[BroncoWTFAN]

Same here, picked up next day after delivery.

 

[Area51BS]

They are figuring out a way to make you give it up so they can sell it to someone else for more.

 

[Cat]

Congrats on your new Bronco!

PDI's are superficial. Here is an Owners Checklist for Delivery (OCD) that has alot of good info and more in-depth inspection items.

This list was compiled from Manufacturing, Functional & Quality concerns reported by this forum.

OCD Link: https://www.bronco6g.com/forum/thre...cd-version-for-expectant-bronco-owners.29870/

 

[Bugkillah]

Congrats on your new Bronco!

PDI's are superficial. Here is an Owners Checklist for Delivery (OCD) that has alot of good info and more in-depth inspection items.

This list was compiled from Manufacturing, Functional & Quality concerns reported by this forum.

OCD Link: https://www.bronco6g.com/forum/thre...cd-version-for-expectant-bronco-owners.29870/

My chihuahua could have done the OCD quicker than the dealer doing the PDI, something’s up, I’d be down there, not texting.

 

[Silver-Bolt]

Go to the dealer in person. Something isn't right. It either sustained damage in transit or they are using it as advertising on the lot.

 

[Broncoblk23]

That’s complete bullshit I’d go in person if I were you. It sounds like they’re up to no good. Mine arrived a little while after the shop closed for the day (I knew it was at the dealer before they did) but they told me to come first thing in the morning when they opened and made sure the PDI shop did mine first. They also even told me to take the front plate bracket out and take it home so the PDI shop didn’t accidentally put it on. Point is be proactive and don’t let them screw you.

 

[Built Wild]

Picked up my Bronco 24 hours after it was delivered. I requested no dealer badging and no front license plate bracket. I purchased from a high volume dealer and even though I was stuck in awaiting shipment purgatory for 75 days, the actual pick-up took less than an hour.

 

[Dwillisbronco]

When mine was delivered to dealership, my sales guy called to let me know it had arrived. When I got there to pick up, they informed me g to that it had been damaged in transportation. I wanted to see it, but they said it had been sent to body shop for repair estimates, so they could file clam with Ford.

The back bumper and tailgate was damaged. Apparently damaged automobiles in transportation occurs more often than we realize.

For a week I was trying to get a timeline. I was told from 2 weeks to months to get new bumper and tailgate. I finally logged a case with Ford and they called the dealership weekly for updates and then called me to keep me informed. It ended up taking 2 months to get parts and then a week with body shop to install.

It was frustrating and disappointing. One the Bronco was ready, they still needed to install wheels and tires that I ordered. I then found out the parts department had not ordered wheels, so another delay. At that point I demanded a conversation with the dealership owner, who apologized for all the delays. He then gave $1000 off my wheels, to help make things right.

I would go in and ask to be taken back where they are prepping, so you can see it. Or at least pictures or a walk around video. I would also ask them directly if it was damaged.

if you cannot get an answer, then call Ford and have a case logged, so they can find out what’s going on.

 

[Scott R Nelson]

Mine was unloaded off of the transport truck on a Friday afternoon and I picked it up first thing Monday morning. So apparently they inspected it over the weekend. They found a problem with the driver side window - it didn't go up or down and was stuck in the position (1/4" down) it would normally be in when the door is open. I appreciate the thoroughness of the inspection. Took several weeks to get parts to fix it, though.

Oh, and they had six of them come in together, so they had a bunch of them to go over.

It shouldn't take more than a couple of days.

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