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- #91
I agree. Unfortunately, the salesman I had for over a year got “promoted” at the end of January. I was then assigned someone who was very under-qualified. By then, it was far too late.Just a strange process they put you in. Desk stores suck, they aren't sales people - they are order takers
Find a dealership where the salesperson doesn't get up from the desk after every payment question you ask. If you were at a dealership that wasn't operating with a manager getting involved for every T.O. - then damn, they need to find a new profession.
I wouldn’t be the least bit shocked if their floor has a high turnover rate. There seemed to be a lot of green blood on the floor who were more reliant on my knowledge than I was expecting.
As a former salesman while going through college, I knew there were going to be customers possessing far more knowledge than I would have. I expect a mechanic to know more about the engine’s framework than the person spitting out brochure stats… but I became keenly aware they were unaware of simple differences between each Bronco variant.
Also, everyone of them somehow owned a Bronco, yet no one drove theirs into work…
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