- First Name
- Matthew
- Joined
- Jul 29, 2020
- Threads
- 43
- Messages
- 2,695
- Reaction score
- 8,390
- Location
- Northville, MI
- Vehicle(s)
- 2021 Badlands Bronco
- Your Bronco Model
- Badlands
It continues to amaze me, my tiny dealer with 17 orders has been on top of all of this since day 1. Reservation change (from a large dealer to the local ,small dealer), ordering process (completed order no problem), order change (changed to High Package due to KOH videos), free headliner addition (tried to make the change, got notification of the time frame communicated back to me and made the change the following week) and then they made a mistake added Lux vs. High, but they had sent me the build sheet and I missed it too (I secretly want it, but damn, have to stop somewhere). I sent them an email, they changed it, no problem, revised build sheet the next day. I think some dealers are clueless and some customers are equally or more clueless. I am glad for the Forum, it has helped me get a clue and made me super comfortable with my dealer choice!
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