- First Name
- Steven
- Joined
- Sep 20, 2020
- Threads
- 33
- Messages
- 974
- Reaction score
- 1,117
- Location
- Bend, Oregon
- Vehicle(s)
- 2017 Outback, '79 2G, '89 3G, '92 5G White!
- Your Bronco Model
- Base
Try texting @mrlevine, Ford Director of Customer Communications. He's helped me and many others.Sooo update.... waited on hold for 35+ minutes for the bronco swami... only for them to tell me I can only have it changed thru the dealer..... after being told by literally everyone I'd spoken to in customer service previously that I needed to call the bronco hotline.....
I reached out to my dealer to which he provided a supposed screenshot from a conversation with his rep with him asking them to change the 4 door to a 2 door, and them responding with "we'll see what we can do" like WOW..... straight up from the actual Ford Rep non chalantly, like I haven't waited almost 2 years..... Sure Ford Rep, its ok if I don't get what I want, I'll just take it because brand loyalty and all that nonsense..... what a joke this has been.... I"m gonna end up looking like the kid from a christmas story when he has to wear his bunny pajamas....
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